Technical Lead - Data and AI platforms

Position Description

About us

Te Mātāpuna toa takitini

Fonterra’s strength is in the collective.

We are a Co-operative created and owned by Aotearoa New Zealand dairy farmers. Our rich history is built on farming families working together to share the natural goodness of our dairy with the world.

Collaboration, innovation, and passion was the cornerstone of our creation and something we continue to value today through our commitment to care for the land, our animals, and every drop of milk. Our milk creates goodness through nutritious food with safe, quality ingredients that are loved here in New Zealand and around the world.

About the opportunity

Fonterra, like many enterprises, has found our business systems, processes, and data have evolved to become complex and costly. We’ve now reached a point where we need to simplify things, our Future Business Systems (FBS) aspiration will help us achieve this. FBS is our bold aspiration of how we’re going to ‘create value’ by enabling a simpler, faster, resilient, and secure Fonterra. Over the next 5 – 7 years, FBS will coordinate different programmes of work at an enterprise level.

The Data & Insights Roadmap outlines a significant opportunity to transform our maturity, simplify and strengthen our landscape, increase our Information Management controls, technology, protection and ownership, along with realising substantial value from our Data Products.

As part of this transformation, the Fonterra IT Data and AI Team has commenced on the journey to establish the Fonterra Data Platform (FDP), as a trusted single source of data, for business owned Data Products, along with maturing and implementing Information Management controls.

In this role, you will help support MS Purview and the implementation of change to support a roadmap across Data Catalogue and Risk & Compliance features, with future opportunity to provide support for MS Fabric.

Role Purpose

As a Data & AI Technical Lead you will be responsible for maintaining and configuring Microsoft Purview (Risk and Compliance and Data Catalogue), with future opportunity to explore the MS Fabric and Co-pilot ecosystems, against a prioritized list of features, bringing technical expertise and good practice approaches to the Product Roadmap and delivery.

Reporting directly to the Data Transformation Lead, you will work hand in hand with the Data Chapter Lead, Head of AI, Architects, Product Owners, technology support teams / partners and business Value Leads, in addition to Lead Data Stewards to enable them to support their business units as part of their Data Chapter accountabilities.

Key accountabilities of this exciting role include :

• Ensure relevant Product Owners, Architects, Value Leads and community are well informed of upcoming product features, options and technology opportunities.
• Build out and maintain features in MS Purview for Data Catalogue, Risk and Compliance, against the roadmap priorities, ensuring these are well designed, tested and communicated.
• Future opportunity within MS Fabric and Co-pilot.
• Ensure data loads, scheduled / system jobs and operational tasks are managed and addressed.
• Partner with IT technology partners to ensure that the MS Purview & Fabric solution is maintained, queries, improvements and defects are resolved in a coordinated manor.
• Utilise Fonterra’s Service Management tools and processes, collaborating with support teams, technology partners and business users to resolve Service Requests, Incident, Problem and Enhancement tickets, as part of a managed backlog of work.

About you

You will be a natural problem solver with long-term strategic goal in mind. Along with the ability to build relationships, you will bring with you, a strong understanding of technology, Data & AI products, and system support best practices.

Additional skills and attributes that will help you succeed in the role :