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Rostering System Specialist, Middlemore Central

Rostering System Specialist, Middlemore Central

WaikatodhbnewsroomAuckland, Auckland, New Zealand
13 hours ago
Job description

Rostering System Specialist, Middlemore Central

  • Permanent Full Time | Monday Friday

Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.

About the Role

We are seeking a skilled and motivated Rostering System Specialist to join our dedicated Middlemore Central team to provide expert guidance and support to the users of Mahi ē Taea rostering system (UKG Pro WFM). The system which is used to manage employee rosters including leave recording across Counties Manukau District is supported by a small team of specialists. As part of the team you’ll be contributing to the enhancement and smooth operations of the system and rostering practices across the organisation to ensure employees are paid accurately and in a timely manner.

Key responsibilities include :

  • Working with key stakeholders in the development and optimisation of Mahi ē Taea system and rostering practices within Counties Manukau District.
  • Ensuring the system is configured accurately and fit for purpose for all workforce categories and departments.
  • Production and delivery of electronic pay files in a timely manner.
  • Maintaining data accuracy in the system.
  • Working with the vendor and the regional Mahi ē Taea technical support team ensuring upgrades and major releases are fully tested and delivered in a timely manner.
  • Acting as a recognised subject matter expert in rostering and system functionality.
  • Ensuring clear and accessible user training materials and documentation are updated and available.
  • Delivering business-as-usual (BAU) support including training, information provision and helpdesk contingency.
  • Providing analytics, insights, and reporting to RC Managers and key business stakeholder.
  • Collaborating with the Auckland and Waitemata DHBs Mahi ē Taea teams ensuring system and process consistencies across the region.
  • About You

    You are a proactive, solutions-focused professional with strong technical capability and have proven experience in supporting complex rostering systems while having passion for improving systems, accuracy, and user experience.

    To be successful, you will have :

  • 5+ years of New Zealand experience in supporting an integrated rostering system within a large organisation or healthcare environment.
  • Good technical understanding of system configuration, interfaces and data integrity.
  • Knowledge or some experience with payroll is desirable.
  • Good knowledge of NZ Employment Agreements and contract interpretation.
  • High attention to detail, with the ability to analyse issues and deliver accurate, timely resolutions.
  • Advanced knowledge and use of MS Excel and other MS Office products is desirable.
  • Ability to deliver training to all levels of employees.
  • Working at Health New Zealand

    Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

    North Island - Auckland - South & East Auckland

    Job type : Permanent Full time

    Expertise : Non-clinical - Human Resources - Human Resources

    #J-18808-Ljbffr

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    Rostering Middlemore • Auckland, Auckland, New Zealand

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