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POS Supervisor - Hamilton

POS Supervisor - Hamilton

JD Sports Fashion Australia PtyHamilton, Waikato, New Zealand
3 days ago
Job description

POS Supervisor - Hamilton

JD Sports Australia & New Zealand is seeking an energetic, focused, and passionate individual to join our Hamilton store as a POS Supervisor.

About JD Sports

JD Sports is known as the ‘Undisputed King of Trainers’, and is one of the biggest and best global sports fashion brands. Founded in 1981 in Greater Manchester, UK, JD Group has grown to over 3,400 stores worldwide. In 2017 the brand launched in Australia and New Zealand and now operates over 70 stores across NSW, VIC, QLD, WA, SA, and TAS, with plans for continued expansion. Our mission is to offer unparalleled service and style to all consumers, providing access to the best products and a memorable experience.

Working at JD Sports is a state of mind. It’s an attitude and a way of challenging the norm. We don’t conform; we create our own path and are elite within our field.

The Role

This role is rostered across Sunday to Thursday with varying shift times and requires availability during these days.

As a Supervisor you will support the management team by leading your department in providing exceptional customer service, driving sales and KPI performance, coaching and developing your team, and maintaining visual standards so that the department is replenished at all times.

Key Responsibilities

  • Model exceptional customer service for every customer, every time.
  • Coach the team to deliver a service‑over‑task environment.
  • Drive conversion, sales and KPI performance.
  • Work with the BOH team to ensure product availability on the shop floor.
  • Uphold company retail standards and deliver visual excellence.
  • Support management in improving financial performance within your department.
  • Assist with new team member inductions and ongoing training.

What We’re Looking For

  • Minimum 2 years’ experience within retail or a related industry.
  • Passion for delivering an amazing service experience for customers.
  • Positive attitude and ability to create a motivating environment for your team.
  • Excellent time‑management skills to execute daily priorities in a timely manner.
  • Strong interpersonal and communication skills; thrive in social situations and engage with customers and team members.
  • Benefits

  • Work in a dynamic business with top sports fashion brands.
  • Training and development opportunities to advance your career.
  • Opportunity to progress across all areas of the business.
  • Attractive staff discount, extendable to friends and family.
  • Employee Assistance Program & mental health support.
  • One month paid parental leave for full‑time employees.
  • Diversity & Inclusion

    JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.

    Apply Now

    What are you waiting for? Apply today and kick start your JD Sports journey. Please note that by applying you consent to us completing a VEVO Check to verify your work rights where required.

    #J-18808-Ljbffr

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    Hamilton • Hamilton, Waikato, New Zealand

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