EIL Global is a leading IT services provider headquartered in Adelaide, Australia.
We deliver high-quality onsite and remote support for enterprise clients across the Asia Pacific and EMEA regions.
Role Overview
Dispatch / On-Call Engineer – onsite desktop, network, and POS support on an as-needed basis across the North Island.
Key Responsibilities
Diagnose and resolve desktop, POS, network, and printer issues.
Perform operating system installation, patching, and upgrades.
Handle software and hardware break-fix activities.
Configure basic network components including LAN, WAN, switches, and routers.
Install and administer Microsoft Office and other standard business applications.
Communicate effectively in business English and local language as needed.
Requirements / Tools
Fully charged laptop (Windows 8 / 10) with admin rights.
Cisco console cable (DB9–RJ45 or USB–RJ45) with drivers properly installed.
Pre-installed tools : PuTTY, TeamViewer, TFTP Server.
Screwdriver set and Internet data card.
Must be able to console into Cisco routers and use Webex for remote collaboration.
Note
This is an on-call, dispatch-based engagement.
Seniority level
Mid-Senior level
Employment type
Full time
Job function
Information Technology
Industries
Software Development and IT Services; IT Consulting
Location
Location : Kaitaia, Northland, New Zealand
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Support Engineer • Far North, New Zealand