Assistant Manager - Demand Management (Master Planning Office)

Assistant Manager - Demand Management (Master Planning Office)

Synapxe is the national HealthTech agency inspiring tomorrow's health. The nexus of HealthTech, we connect people and systems to power a healthier Singapore.

Together with partners, we create intelligent technological solutions to improve the health of millions of people every day, everywhere. Reimagine the future of health together with us at

Dashboarding and Reporting

• Able to analyse large datasets, experience with data models and develop
• Reporting / visualization through Business Intelligent tools such as Power BI, Tableau, Service Now etc
• Develop and maintain dashboards, reports, and analytics for stakeholders across the organization
• Gather and analyse business requirements to create meaningful data visualizations that drive business decisions
• Collaborate with other teams to ensure data quality and consistency
• Identify areas for improvement in existing reporting processes and work to enhance data accuracy and reporting efficiency
• Provide training and support to end-users on reporting and analytics
• Analyse portfolio budget and resource supply vs demand management for business prioritization on IT programs and projects delivery
• Stay up to date with industry trends and emerging technologies in the analytics and visualisation / analytics tools space

Demand Management

Requirements

Profile description

The Master Planning Office Demand Management Team oversees the coordination and governance of demand management across the Synapxe and Healthcare Entities, ensuring alignment with corporate and stakeholder requirements.

The Team is focused on streamlining governance and processes across budgeting and conversion to establish a consistent and reliable source of truth. This includes identifying metrics for management reporting and collaborating closely with management and stakeholders to foster sustainable operations and strengthen partnership engagements.

This role will support 2 key areas :

Dashboarding and Reporting (Profile)

The candidate will be responsible for developing and maintaining Business Intelligence dashboards, reports, and analytics to provide insights and drive business decisions. This role requires a strong understanding of Service Now, data visualization tools, and BI concepts.

Demand Management (Profile)

The candidate will work in a team to align business and IT strategies to develop and implement strategies to achieve organisational objectives and goals. The candidate will also support the portfolio management process to achieve a multi-year view of the demand and supply plan over time in order to smoothen the delivery and operations work, as well as to develop competency and capability build-up within Synapxe. This role requires a keen analytical acumen, strong project management and change management skills, and ability to collaborate with a wide range of stakeholders to drive operational excellence and deliver on project initiatives.

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