Casual Library Customer Service Assistant

Overview

Waimakariri Libraries have an opportunity to join our team as a Casual Library Customer Service Assistant working across our libraries in Kaiapoi, Rangiora and Oxford. This type of role is perfect for someone who prefers to work on an as-and-when-needed basis. This casual contract is multi-skilled in nature offering a motivated candidate the opportunity to experience a varied and dynamic cross-section of customer facing library work. Supporting a welcoming, professional, and responsive library environment this role delivers dynamic front-line services and includes working with our community to :

• access and download our eBook collection on their digital device
• navigate online courses to get their career to the next level
• recommend or finding their next great read
• help with the delivery of fun and engaging programmes and events for all ages
• ensure our amazing collections are accessible and look engaging

We are looking for someone who can demonstrate the skills and empathy to support a diverse range of people in their use of the library’s spaces, collections, services and technologies.

To be successful, you will need to be able to think quick on your feet, work well as part of a team, have excellent physical stamina, and effortlessly keep a smile on your face during a busy workday.

Our ideal team member

Please view the Position Description for more details.

This position attracts an additional 8% loading for sick and annual leave remuneration.

For further information, please contact Waimakariri Libraries Operations Team Leader Jasmin Lancaster on WMK GOV).

Applications close 16 November 2025.

The Council is an equal employer.

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