Housekeeping Supervisor - Cordis, Auckland
We’re looking for a detail-oriented and motivated full time Housekeeping Supervisor to join Cordis Auckland by Langham Hospitality Group. In this role, you’ll lead and support the housekeeping team to deliver the highest standards of cleanliness and service, ensuring every guest has a memorable stay.
Overview
Positioned in Auckland’s arts and culture district, Cordis, Auckland by Langham Hospitality Group is a luxury hotel with 640 guest rooms and 18 flexible meeting spaces. By joining our team, you’ll contribute to delivering unparalleled guest experiences and the hotel’s long-term growth.
Key Responsibilities
- Complete allocated daily task assignments and ensure the department runs smoothly.
- Monitor housekeeping operations, evaluating and adjusting where needed.
- Maintain clear and consistent communication between desk control and housekeeping attendants.
- Inspect guest rooms and public areas to ensure they meet Cordis brand standards before release.
- Update guest preferences and records to help exceed expectations.
- Provide support, coaching, and mentoring to housekeeping attendants to help the team succeed.
- Assist attendants in maintaining professionalism and pride in their work.
- Manage stock control, including linen, amenities, and cleaning supplies.
- Coordinate rosters, schedules, and leave to meet business demands.
- Uphold health & safety, hygiene, and hotel policies at all times.
Skills & Experience
Previous experience in a housekeeping leadership / supervisory role, ideally in a 5-star hotel environment.Background as a Room Attendant with strong technical knowledge of housekeeping operations.Strong organisational, communication, and leadership skills.A strong desire to excel and develop a career in housekeeping.Good level of physical fitness (role is physically demanding).Flexibility to work across a rotating roster (Mon–Sun), including AM and PM shifts, weekends and public holidays.Benefits
Delicious on-duty meals$5 a day car-parkingDiscounts on dining and accommodation worldwideFree nights at Cordis and overseas hotelsUniform provided and cleaned for each shiftA supportive, social workplaceAt Cordis, we pride ourselves on “Building Great Memories” for our guests and colleagues. If you’re ready to take the next step in your hospitality career, we’d love to hear from you.
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