Overview
About the role We are seeking an experienced Practice / Office Manager to join our dynamic dental ceramics studio in Christchurch, Canterbury. In this full-time position, you will play a crucial role in overseeing the smooth running of our thriving dental laboratory practice, ensuring exceptional client service and operational efficiency.
Responsibilities
- Manage all administrative and operational aspects of the practice, including workflow management, inventory control, and financial management (primarily invoicing and supplier ordering)
- Liaise with clients, dental professionals, and suppliers to maintain strong relationships and streamline processes
- Preparing cases for delivery and manage any customer queries
- Implement and monitor policies, procedures, and systems to optimise quality control and practice efficiency and productivity
- Contribute to the development and execution of the practice's strategic plan working with the owners on various projects
- From time to time, you may be working with the lab technicians to support with completing cases
- Ensure compliance with all relevant industry regulations and legal requirements
What we're looking for
Significant experience (5+ years) in a practice / office management role, preferably within the dental or healthcare industryExcellent organisational and time management skills, with the ability to prioritise and multitask effectivelyStrong communication and interpersonal skills, with the ability to build rapport with clients, staff, and stakeholdersPassion for delivering exceptional client service and contributing to the growth and success of the practiceA proactive problem solver, self-starter and a high degree of attention to detailA team player who thrives in a collaborative, fast-paced environmentProficiency in Microsoft Office suite and Xero is desirableExperience with marketing and communications is desirableA tertiary qualification in business administration, office management, or a related field is desirableWhat we offer
At Esthetic Dental Ceramics, we are committed to supporting the professional and personal development of our employees. In this role, you will have the opportunity to grow your skills and advance your career within our thriving organisation. We offer a competitive salary, generous leave entitlements, on-site parking and a healthy work-life balance.
About us
Esthetic Dental Ceramics is a dental laboratory. We specialise in the design and fabrication of high quality dental prosthetics such as crowns, bridges, implants and various other dental products. We are a high-quality dental ceramics and services business with over 20 years of experience, we pride ourselves on our exceptional craftsmanship, innovative technologies, and unwavering commitment to customer satisfaction. Join our team and be a part of our continued success story.
Apply now for this exciting opportunity to contribute to the success of our practice as our new Practice / Office Manager.
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Your application will include the following questions :
Which of the following statements best describes your right to work in New Zealand?How many years' experience do you have as an office manager?Which of the following accounting packages are you experienced with?Have you worked in a role where you were responsible for stock control?How many years' experience do you have in a quality control (QC) role?Do you have experience in administration?To help fast track investigation, please include here any other relevant details that prompted you to report this job ad as fraudulent / misleading / discriminatory / salary below minimum wage.
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