Application Developer – Workflow Automation

Application Developer – Workflow Automation

A leading customs brokerage is seeking an experienced Application Developer to design and implement a document processing workflow system with integrated chatbot functionality. The role focuses on automating document handling, incorporating human approval steps, and ensuring a seamless customer experience through a chatbot interface and automated email responses. The ideal candidate will deliver a robust, trackable service event log, supporting operational transparency and efficiency. This is a remote, project‑based opportunity with the potential for future collaboration.

Responsibilities

• Design and develop a document processing workflow system tailored to customs brokerage operations
• Integrate human approval steps within the workflow to ensure compliance and accuracy
• Develop and deploy a customer‑facing chatbot capable of handling inquiries and automating email responses
• Implement a comprehensive, trackable service event log for all workflow activities
• Utilize n8n for workflow automation, ensuring scalability and maintainability
• Integrate MySQL databases for secure data storage and retrieval
• Write and maintain Python and PHP scripts to support system functionality
• Collaborate with stakeholders to refine requirements and deliver solutions that meet business needs
• Provide technical documentation and user support as required

Skills and Requirements

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