Store Manager

We are a retail business based in Whakatane, BOP.  We are seeking a capable Store Manager to join the team.

You will have a tertiary level qualification or at least three years of relevant work experience in supervisory / management roles.

Be able to work long hours and during public holidays as required.

You will be given 30 hours minimum guaranteed hours per week.  Remuneration will be $30.00-$32.00 per hour, depending on experience.

Your key responsibilities will be to :

• Effectively manage the overall operations of the store
• Lead the team independently and supervise the staff for smooth routine operations of business.
• Manage the daily operations of the store including the takeaway at the premises
• Manage and supervise staff, including hiring, rostering, training and performance evaluation
• Develop and implement policies and procedures to ensure efficient and effective operations
• Monitor and analyse sales and financial data
• Practice excellent communication skills with staff, management and customers.
• Manage finances, including budgeting, cash handling and financial reporting
• Develop and maintain relationships with suppliers, and negotiate contracts and pricing
• Implement marketing and promotional activities to attract and retain customers
• Resolve customer complaints and ensure high levels of customer satisfaction
• Strategically plan the growth of business at local level ensuring maximum regular casual customer at the store.
• Introduce and implement new and innovative ideas to generate revenue.
• Manage operations with passion, integrity and knowledge while promoting the culture and values of the store.
• Manage staff hiring and training for the full business operation
• Provide direction to staff to achieve the store goals.
• Provide coaching and feedback to staff and assess performance on an ongoing basis
• Ensure store meets health & safety and cleanliness standards.
• Order and manage stock at hand and make decisions on pricing and stock levels
• Stocktake periodically and to check for difference in physical stock and stock in books.
• Make policies and checks to minimise stock expiry and wastage and to minimize the difference between physical stock at store and stock in books
• Perform any other tasks required by the employer