Dental Receptionist & Sterilisation Assistant | Lumino Mt Eden | Full-Time

Dental Receptionist & Sterilisation Assistant | Lumino Mt Eden | Full-Time

Full-time

Region : North Auckland and Northland

Company Overview

Lumino Mt Eden is one of New Zealand's busiest and most established dental practices, located in the heart of Auckland.

As part of the country's largest dental network, we combine the support of a national organisation with the warm, collaborative feel of a close-knit team.

We are currently seeking an experienced Dental Receptionist AND a Sterilisation Assistant to join our fast-paced clinic — someone who thrives in a high-energy environment and brings strong organisational and communication skills to the role.

Why You'll Love Working With Us

Fast-paced, high-performing team : On average, we see

• patients a day, with six clinicians working simultaneously.

It's a busy clinic — but also a vibrant, supportive one where no two days are the same.

Strong team culture : Many of our team members have been with us for over a decade.

We value collaboration, support, and a sense of humour!

Opportunities to grow : As part of the Lumino network, you'll have access to ongoing training and development opportunities across the wider organisation.

Central location : Mt Eden is a lively, well-connected suburb with a strong sense of community.

As our Dental Receptionist, you'll be the first point of contact for patients — both in person and over the phone — and play a key role in keeping our clinic running smoothly.

You'll need to manage multiple priorities at once : scheduling appointments, responding to enquiries, processing payments, and coordinating with our clinical team in a dynamic environment.

Key Responsibilities – Reception

Greet and assist patients at the front desk and over the phone

Efficiently manage appointment scheduling and confirmations

Process patient payments and maintain accurate records

Monitor and respond to emails and patient queries in a timely manner

Coordinate with clinical staff to manage patient flow and scheduling

Provide general administrative support to the practice manager and wider team

As our Sterilisation Assistant, you'll be a critical part of our team!

You will support our experienced clinicians with various dental procedures during patient appointments, and take ownership of instrument sterilisation, infection control, and stock management.

Key Responsibilities – Sterilisation

Cleaning, sterilising, and maintaining dental instruments and equipment

Accurately monitoring and recording sterilisation processes

Assisting with infection control procedures across the clinic

Ensuring compliance with health and safety regulations

Assisting with stock management

Supporting clinical staff with room setups and patient turnaround

Assisting chairside with procedures (training provided)

Providing occasional support at reception (training provided)

About You

These are not entry-level roles.

We're looking for candidates who can hit the ground running and have prior experience in a dental or medical setting.

You'll need to be calm under pressure, quick to adapt, and confident communicating with a wide range of people.

To be successful, you will have :

You must currently reside in New Zealand and have work rights

At least 1 year of experience in a dental or medical receptionist / assistant role (essential)

Strong English communication skills – both spoken and written

Proficiency with dental / medical software (EXACT experience is a plus)

Excellent multitasking and time management skills

A positive, proactive attitude and a strong commitment to patient care

The ability to stay composed and organised in a fast-moving environment

Comfort handling used medical equipment — not for the faint of heart!

Ready to Join a High-Energy, Supportive Team?

If you're an experienced receptionist or assistant looking for your next challenge, we'd love to hear from you.

Apply today and take the next step in your career with Lumino Mt Eden.

Applying with Us?

Here's What to Expect!

We know your time is valuable, so we've made the first step quick and easy.

Once you apply, you'll receive an automatic email with a few simple questions.

It's a relaxed chat—no pressure!

Answer at your convenience, and as soon as we receive your responses, we'll be in touch to keep the process moving quickly.

Check your inbox—we're excited to connect with you!

Job Location

#J-