Business Development Manager

Company Overview

At Redpaths, a proud family-owned business, we have been serving our community with exceptional electrical solutions for 80+ years.

Our commitment to quality, integrity, and customer satisfaction is at the heart of everything we do.

We believe in fostering a family-oriented culture where every team member is valued and empowered to succeed.

Position Summary

We are looking for an enthusiastic and driven Key Account Manager specializing in electrical trades to join our family.

The ideal candidate will thrive in a collaborative environment, showcasing a strong commitment to success and conversions.

This role requires someone who is not only unafraid of hard work and challenges but also a passionate advocate for following and implementing our existing sales program and processes.

Key Relationships

Management

Sales Teams

Branches

Customers (existing and potential)

Vendors (existing & potential)

Key Responsibilities

Create and execute sales strategies that align with our sales program and business goals, focusing on the electrical trades market.

Lead, mentor, and inspire the sales team to achieve and exceed sales targets while nurturing a supportive and encouraging atmosphere.

Build and maintain strong, lasting relationships with clients, understanding their needs and providing personalized solutions to drive conversions.

Advocate for and ensure adherence to our established sales program and processes, providing training and support to the sales team to promote effectiveness.

Monitor sales performance metrics and provide regular updates to senior management, identifying areas for improvement and implementing constructive solutions.

Stay informed about industry trends, competitor activities, and market conditions to uncover new opportunities and address challenges.

Work closely with other departments, including marketing and product development, to ensure our sales strategies align with our family values and enhance customer experience.

Encourage a culture of continuous improvement by welcoming feedback and innovative ideas from the sales team.

Qualifications

Proven experience as a Key Account Manager or similar role in the electrical trades sector.

A strong track record of achieving sales targets and driving conversions.

Excellent leadership, communication, and interpersonal skills, with a focus on teamwork.

A hardworking attitude and a positive approach to challenges.

A strong understanding of sales processes and best practices.

Proficiency in ERP, CRM software and Microsoft Office Suite.

What We Offer

Competitive salary and performance-based incentives.

Premium medical insurance along with TDP & Trauma insurance cover.

Regular team-building activities and social events to foster a fun workplace culture.

A family-friendly work environment that values work-life balance.

Opportunities for professional development and career advancement.

The chance to be part of a team that truly cares about its members.

Values and Behaviours

To perform the responsibilities listed and achieve success in the role, the Salesperson will demonstrate the following values and behaviours :

Respect :

We will demonstrate consideration, care, and understanding for others' needs or situations in a respectful manner, including staff, customers, and suppliers.

Collaboration and understanding of others are core elements of all roles.

Positive Relationships :

We listen first and speak second.

We are professional, open, and transparent in our communication, building strong relationships with internal and external customers.

We are committed to helping others be successful and creating a united, motivated team under a shared vision.

Trust & Integrity :

We never ask anyone to do something immoral or illegal or contrary to our core values.

Empathy and customer-focused service are central to our approach.

Accountability :

Employees are empowered to make decisions within guidelines.

Mistakes are managed, and employees are supported to learn from them.

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