Retail Store Assistant

HARVEY SPORTSWEAR LIMITED is seeking motivated and customer-focused Retail Assistants to join our Sterling Sports Store .

The ideal candidate will be passionate about delivering excellent service, maintaining store standards, and supporting the day-to-day operations of the store.

The role is full time with 30 hours gauranteed each week.

JOB RESPONSIBILITIES :

Present, promote and sell products and services to existing and prospective customers.

Provide quality service to customers and ensure that they have the best possible experience.

Establish, develop and maintain positive business and customer relationships.

Reach out to customer leads through cold calling whenever necessary.

Achieve agreed upon personal and retail targets & KPI's within schedule.

Manage customer complaints and escalate to management if required.

Perform tasks as per Sterling Sports guidelines.

Upsell & Cross-sell products and services where possible.

REQUIREMENTS FOR THE ROLE

Prior experience in a customer service or retail sales environment is required (1 year).

Good communication and interpersonal skills.

A proactive and positive attitude with a strong work ethic.

Ability to work well under pressure and as part of a team.

Good numeracy skills and attention to detail.

Secondary school education or equivalent is essential.