Natural Hazards Commission Relationship Manager

Natural Hazards Commission Relationship Manager

As a proud Kiwi-owned insurer, we pride ourselves in challenging status quo - and move fast to make things happen. We're here to create beautifully simple, rewarding experiences for our customers and communities, and we're working hard to protect the future of Aotearoa.

At its heart, insurance is about helping people through the unexpected. Doing what's right for our customers - especially in tough times - gives real purpose to our work.

Reporting to the Head of Tower Natural Disaster Response, your day-to-day would look like :

• Delivering world-class capability and excellence across our EQCover / NHCover claims as the Natural Hazards Commission (NHC) Toka Tū Ake Relationship Manager.
• Acting as the key relationship manager for NHC, to ensure Tower consistently meets and exceeds expectations under the Natural Disaster Relationship Agreement (“NDRA”) and related agreements.
• Fostering a strong, trust-based partnership with NHC, ensuring open communication, proactive issue resolution, and alignment of strategic objectives.
• Representing Tower on joint working groups and committees.
• Building and maintaining strong relationships to directly influence Tower’s reputation and performance in overall natural disaster response and NHC claims management.
• Owning reporting and operational activities in relation to Tower’s obligations under the NDRA.

In your first 6-12 months, success will look like :

To thrive in this role, you'll need :

We invest in you.

We're serious about looking after our people. Along with a competitive salary, we offer a bunch of perks and benefits to support you and celebrate the work you do :

Ready to Apply?

If this sounds like your kind of role, we'd love to hear from you.

We're looking for someone who's excited to help shape a new era of insurance - someone who's ready to make a real impact. If that's you, send us your CV and a cover letter that shows us what you're all about.

We're reviewing applications as they come in - so don't wait too long. Apply now and let's chat.

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