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IT Support Engineer

IT Support Engineer

Goodman FielderAuckland
30+ days ago
Job type
  • Full-time
Job description

Job Description

  • Flexible work arrangements
  • Join a positive and collaborative team culture with long term career growth
  • Join a Global Leading FMCG organisation

The Company

Goodman Fielder is Australasia's leading food company. The company owns a host of iconic brands that generations of Australians have grown up with and put in their supermarket trolleys every week. At Goodman Fielder our goal is to be the leading and most innovative local food company. In reaching that goal, we are committed to helping our people achieve their professional and personal goals while contributing to the success of a high performing team. With a focus on career development, we encourage our people to reach their full potential while also demonstrating our Goodman Fielder values.

The Opportunity

We have an opportunity for an  IT Support Engineer  to join our team based in Auckland .

You will become an integral member of the Wilmar ANZ IT function and will make a strong contribution to a high-performing IT team and team culture within Wilmar ANZ IT.

The Purpose of this role :

You will be responsible for supporting the delivery of technical services to the Wilmar and GF Workplace. This includes working with vendor partners, Wilmar ANZ IT team members, and service users to ensure IT services defined by statements of work and service level agreements are met.

Key Responsibilities :

  • Install and maintain desktop / laptop computer systems to Wilmar ANZ Standards.
  • Manage desktop / laptop device refresh for up to 200 devices annually, with flexibility for additional devices.
  • Conduct site visits as directed by ANZ IT Management for projects or service enhancements.
  • Collaborate with business and ANZ IT teams on various technology projects, including office and site moves
  • What you need :

  • Experience working on a service desk and end-user computer environment involving Customer and Service Desk support
  • Expertise with EUC hardware and Software within complex technical environments such as Windows, Office 365, SharePoint, MS Teams, VMWare, Citrix, Cloud based solutions
  • Excellent technical and customer service skills to build relationships with key stakeholders
  • A solutions-focused mindset with strong attention to detail with
  • Legal working rights within New Zealand
  • What to expect from us :

    At Wilmar you will be part of a team that values you and what you have to offer. Attractive pay and benefits, including extra leave, flexible working arrangements and exclusive partner discounts strengthen the experience. We focus on safety, innovation and fostering a team spirit so why not join Wilmar for a fulfilling career and a supportive work environment.

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    Support Engineer • Auckland