Talent.com
Team Lead L1 Kaihautu A- Kapa
Team Lead L1 Kaihautu A- KapaNew Zealand Government • Wellington, New Zealand
Team Lead L1 Kaihautu A- Kapa

Team Lead L1 Kaihautu A- Kapa

New Zealand Government • Wellington, New Zealand
19 hours ago
Job description

## Mo tenei turanga mahi | About this roleWe have opportunities in Customer Compliance Services for permanent Team LeaderSegments : Individuals (IND) and Families (FAM)Locations : Invercargill and Wellington

  • The opportunity - Ara Whiwhi Mahi
  • The Team Lead level one role is instrumental in leading and managing a team who are passionate about the work that they do.

You'll have the opportunity to work cohesively with your team and other leaders to manage, coach and develop your people to provide quality services and better customer outcomes.

  • In this varied role you will do the following :
  • Focus on supporting your team to develop and build their capabilities; to support better business outcomes and ensure a positive employee experience.
  • This could involve managing both on-site and remote team members

  • Encourage your team to continually look for opportunities to improve our services for customers, across all our channels and products
  • Actively manage and coach your people to provide end-to-end customer service, enabling our 'right from the start' approach
  • Role model leadership behaviours and deliver on customer and performance outcomes
  • Act as a point of escalation or assistance to support resolution of complex issues to achieve better outcomes for IR and our customers
  • Support the health, safety, and wellness of your people
  • About you - Mou
  • To be successful in this role you will have the motivation to be part of our fast-paced environment that is all about people.
  • You will also have :
  • strong leadership skills, including the aptitude to develop and motivate people to perform in their role
  • the ability to effectively plan and manage your teams work programme
  • the capability to make effective decisions that consider the impacts and interdependencies
  • a strong desire to learn and grow as a people leader
  • the ability to explain the 'why' behind our direction and decisions, so your people feel connected and know how their everyday work contributes to IR's goals and outcomes.Put your capability and learning, experience, and passion into play, to take your team further.Previous Team Lead experience or equivalent is highly regarded.Customer and Compliance Services (CCS) is made up of two groups : Individuals and Business.
  • Together we are a team of approximately 3,800 people, in sites across the country.Our people make tax compliance simpler by giving support and providing confident, accurate advice around complex and global tax issues.

    We demonstrate Whanaungatanga, Manaakitanga and Mahi Tika in everything we do, so we can continue to make Aotearoa New Zealand an even better place to live and work.We are the first point of contact for IR's customers, from individuals through to families and local and international businesses.

    We provide tax technical and legal support for IR, and we're connected to other agencies.

  • Apply here - Tono mai
  • If this sounds like an opportunity you would like to pursue, please apply online by attaching a copy of your CV and a cover letter outlining how you meet the role requirements as outlined here.If you have any questions, please email and one of our team members will be in touch with you.
  • Applications close at 12 : 00pm on Thursday, 27 November
  • | Location : | Southland |
  • #J-

  • Ljbffr
  • Create a job alert for this search

    Team Lead • Wellington, New Zealand

    Related jobs
    Maintenance Team leader-North

    Maintenance Team leader-North

    Veolia • Wellington, NZ
    Veolia Australia & New Zealand is the only global company to provide a full range of environmental services in the fields of water, waste management and energy solutions.With the global experti...Show more
    Last updated: 30+ days ago
    Manager Digital Engagement

    Manager Digital Engagement

    Ministry Of Business, Innovation And Employment • Wellington, Wellington, New Zealand
    Discover a career with purpose at MBIE.Lead a talented team driving digital innovation and customer-centric solutions for major New Zealand websites. Tenei turanga - About the Role : .As the Manager D...Show more
    Last updated: 15 days ago • Promoted
    Retail Assistants - OPSM

    Retail Assistants - OPSM

    OPSM • Lower Hutt, Wellington, NZ
    We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is u...Show more
    Last updated: 30+ days ago
    Assistant Branch Manager - Lower Hutt

    Assistant Branch Manager - Lower Hutt

    Tony's Tyre Service • Lower Hutt, NZL
    Quick Apply
    Are you ready to take the next step within your career? Lead and inspire a team to excellence as an Assistant Branch Manager in our Lower Hutt store!. Here at Tony's Tyre and Auto Care we have been ...Show more
    Last updated: 2 hours ago • New!
    Business Change Lead

    Business Change Lead

    New Zealand Ministry Of Economic Development • Wellington, Wellington, New Zealand
    Select how often (in days) to receive an alert : .Discover a career with purpose at MBIE.New Year, new opportunity | start date in January • • • •. Support Immigration New Zealand (INZ) to successfully d...Show more
    Last updated: 11 days ago • Promoted
    Cafe Manager

    Cafe Manager

    WHATJOBS • Wellington, Wellington, New Zealand
    Café Manager – Turkish Cuisine wantedAbout.Kaimak is a cozy Turkish café nestled in the heart of Johnsonville, Wellington. We are looking for an enthusiastic Café Manager to join our vibrant team.Th...Show more
    Last updated: 9 hours ago • Promoted • New!
    Kaihautu|Director Maori - Mhaids

    Kaihautu|Director Maori - Mhaids

    WHATJOBS • PORIRUA, Wellington, New Zealand
    Mo tenei turanga mahi| About this role.Contract : Permanent, full-time (Monday - Friday).Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicat...Show more
    Last updated: 9 hours ago • Promoted • New!
    Technical Lead - Java + AWS + AI Specialist

    Technical Lead - Java + AWS + AI Specialist

    Datacom • Wellington, Wellington Region, NZ
    Quick Apply
    Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in. Datacom works with organisations and commun...Show more
    Last updated: 12 hours ago • New!
    Team Manager National Monitoring & Intelligence

    Team Manager National Monitoring & Intelligence

    Ministry for Primary Industries (MPI) • Lower Hutt, Wellington, New Zealand
    Team Manager National Monitoring & Intelligence.General Salary Range C - $119,376 to $139,700 depending on skills and experience. About the Role - Kōrero mō te tūranga.Lead a team that turns informa...Show more
    Last updated: 21 hours ago • Promoted • New!
    General Practitioner - Medrecruit

    General Practitioner - Medrecruit

    Medrecruit • Lower Hutt, Wellington, NZ
    Permanent GP required for friendly, large practice.Purpose built, new building, great Nursing team,.Patients are a varied mix of demographic. Innovative practice, keep on top of tech equipment.Can w...Show more
    Last updated: 30+ days ago
    Senior Technical Business Analyst

    Senior Technical Business Analyst

    WHATJOBS • Wellington, Wellington, New Zealand
    Mo tenei turanga mahi| About this role.Ours is a meaningful and impactful role, as a kaitiaki (caretaker) of the financial services in Aotearoa. We oversee a market that does right by everyone, ensu...Show more
    Last updated: 9 hours ago • Promoted • New!
    Team Coordinator

    Team Coordinator

    WHATJOBS • PORIRUA, Wellington, New Zealand
    Mo tenei turanga mahi| About this role.Please note this role is open to current Te Whatu Ora employees only.Location : Kenepuru Community Hospital, Wellington Hospital, Kapiti Health Centre.Contract...Show more
    Last updated: 9 hours ago • Promoted • New!
    Senior Leader

    Senior Leader

    Mahinawa Specialist School And Resource Centre • Wellington, Wellington, New Zealand
    Primary and intermediate (Years 1–8) / kura tuatahi, Other senior leadershipEnglish, Health and physical education, Learning languages, Mathematics and statistics, Science, Social sciences, Technol...Show more
    Last updated: 9 hours ago • Promoted • New!
    Retail Sales Assistant - OPSM

    Retail Sales Assistant - OPSM

    OPSM • Lower Hutt, Wellington, NZ
    We bring together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is u...Show more
    Last updated: 30+ days ago
    Data and Technology Lead

    Data and Technology Lead

    Health New Zealand - Te Whatu Ora Hutt Valley • WorkFromHome, Wellington, New Zealand
    Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is dedicated to serving all New Zealanders. Through integration and collaboration, we're building a...Show more
    Last updated: 21 hours ago • Promoted • New!
    Lead Veterinarian

    Lead Veterinarian

    VetPartners • Melling, Wellington, NZ
    We are looking for an Clinical Lead Veterinarian a to join our team in this flexible full time role at our highly reputed clinic - PetVet Lower Hutt. Your new workplace is a modern 400m2 clinic with...Show more
    Last updated: 30+ days ago
    Team Lead L1 Kaihautu A- Kapa

    Team Lead L1 Kaihautu A- Kapa

    New Zealand Government • Wellington, Wellington, New Zealand
    Mo tenei turanga mahi | About this roleWe have opportunities in Customer Compliance Services for permanent Team LeaderSegments : Individuals (IND) and Families (FAM)Locations : Invercargill and Welli...Show more
    Last updated: 9 hours ago • Promoted • New!
    Senior / Tech Lead - AI Development

    Senior / Tech Lead - AI Development

    Datacom • Wellington, Wellington Region, NZ
    Quick Apply
    Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in. The way we work and our customer ne...Show more
    Last updated: 30+ days ago