Support Worker - Hawkes Bay

Mō te tūnga | About the role

We are looking for support workers to help people we support. Help them to achieve their goals and participate in the activities that they enjoy. Dealing with challenging behaviour can be tough, but with the right approach, we can make a difference, promote positive behaviours, and create a supportive environment for people to thrive.

You will be supporting individuals with complex support needs. Part of what you do each day will be helping them to recognise and respond to emotional overwhelm and react safely to this. We are looking for people who are physically active and have the resilience and confidence to work with challenging behaviours.

Your role involves helping the people we support to :

• recognise and respond to emotional overwhelm.
• grow their independence and learn skills for daily living such as using public transport, getting a job, cooking a meal.
• manage their daily routines - shower, get dressed, take medication or eat a meal.
• pursue their goals, interests, and hobbies.
• stay healthy and making positive choices about their lifestyle.
• have strong connections with their whānau and community.

We would prefer someone who has previous experience working within the disability sector or aged care but more than that we are looking for people with some life experience and the right attitude. It is essential that youhave the skills to build good relationships with the people we support.

• Preferably previous experience in caregiving or providing personal care for adults.
• A calm nature and confidence to work with various behaviours.
• Flexibility to work rostered shifts including days, evenings, sleepovers, and weekends.
• Comfortable and proficient in using computers and tablets daily.
• Strong written and verbal communication skills.
• Physical fitness to provide necessary physical support.
• A Full NZ driver's license.

Nōu te rourou | What\'s in it for you?

• $23.84 - $29.10 per hour depending on relevant qualifications, with the ability to earn more as you gain qualifications.
• IDEA Services will support you towards completion of the Level 2, 3 and 4 Certificates in Health and Wellbeing qualifications.
• Generous long service leave entitlements plus insurance benefits after 2 years\' service.
• 'Refer a friend' Bonus programme.
• FREEEmployee Assistance programme service anytime you need health and wellbeing support.

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand\'s largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC\'s utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltdis an accredited Immigration AEWV employer.

Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the \'Apply\' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV. If you have any questions about the application process, please .

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Reference # 34361

Posted on 10 Oct 2025

Closes on 31 Oct : 55

Location(s) Hawkes Bay

Expertise Healthcare

Job level(s) 1-3 years experience, 3+ years experience

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