Assistant Store Manager | Merchant Napier

Merchant

• | Footwear with heritage, designed for modern life

We're Merchant

With over 30 stores across Aotearoa and Melbourne, we've built a reputation for premium leather footwear, considered design, and warm, expert service.

Our stores are more than retail spaces, they're places where generations of customers come for timeless style, great craftsmanship, and genuine connection.

Ready to step into a leadership role?

We're looking for a motivated and people-focused

Assistant Store Manager

to support the team at

Napier store

You'll work closely with the Store Manager to drive performance, coach the team, and deliver an outstanding in-store experience.

This role is perfect for someone who's passionate about retail, thrives on responsibility, and wants to grow their career in a values-driven, supportive environment.

Here's what's on offer :

Role – Assistant Store Manager

Rostered Hours :

Monday 9 : 00am - 5 : 00pm, Tuesday 11 : 00am - 5 : 00pm, Wednesday 11 : 00pm - 5 : 00pm, Sun 9 : 30am - 4 : 00pm

Minimum Hours : 24.5 hours per week

Hourly Rate :

What your day will look like :

Running smooth, successful shifts and supporting day-to-day operations

Coaching the team on product knowledge, service, and sales

Driving store performance and motivating the team to hit targets

Prioritising exceptional customer experiences

Contributing to a positive, inclusive team culture

Supporting with store presentation, visual merchandising, and stock

You'll thrive in this role if you :

Have retail leadership experience or you're ready for that next step

Are passionate about people, service, and results

Know how to lead by example and energise a team

Stay calm and organised under pressure

Have a strong eye for detail and store presentation

Are aligned with our values and love our brand

What you'll get from us :

A free pair of shoes every season

Monthly bonus potential

Generous team discounts

Referral bonuses when you bring great people into the team

Supportive leadership and a people-first culture

Access to EAP for when you need extra support

A place where fun and professional growth go hand in hand

Sound like your kind of step up?

Apply now – we'd love to hear your story.

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