Guest Experience Host (Fixed Term) - Christchurch
Location : Christchurch
Employer : Compass Group New Zealand (Rapport)
Employment Type : Fixed Term - 07 / 01 / 2026 to 22 / 01 / 2027
Ready to create unforgettable first impressions?
- Deliver 5-star service - Be the welcoming face of a premium corporate environment.
- Grow your career - Access NZQA qualifications, cross-training, and structured development pathways.
We\'re looking for a polished and proactive Guest Experience Host to join our team at one of Christchurch\'s most prestigious corporate sites. In this role, you\'ll be the first point of contact for clients and guests, ensuring every interaction is warm, professional, and memorable. You\'ll play a key role in enhancing the overall guest experience, supporting business operations, and delivering excellence across reception, lobby, and meeting spaces. This is a fixed term position to cover parental leave from 07 January 2026 to 22 January 2027.
Greet and escort guests with professionalism and warmth, ensuring a seamless arrival experience.Maintain immaculate presentation of reception and waiting areas, offering refreshments and assistance.Liaise with internal teams and service providers to ensure smooth guest journeys and event setups.Manage visitor registration systems, meeting room coordination, and basic IT troubleshooting.Respond to guest feedback and queries with discretion, urgency, and a solutions-focused mindset.Strong customer service background with a passion for delivering memorable experiences.Excellent communication skills and attention to detail.Flexible, organised, and able to multitask in a dynamic environment.Immaculate personal presentation and a positive, can-do attitude.Fair Pay Commitment : We ensure all employees are paid at least the living wage and benchmark salaries to reflect market standards.Comprehensive Training & Development : Access to online learning programs and NZQA qualifications to support your career growth.Formal Career Paths : We offer formal career paths to help you achieve your professional goals.Rewards & Recognition : Celebrate your achievements with our Star Awards, Service Awards.Health & Safety Focus : A commitment to providing a safe and healthy work environment, prioritizing the well-being of employees and customers.Corporate & Retail Discounts : Enjoy exclusive discounts on health insurance, gym memberships, optometry services, and more.Diversity, Equity and Inclusion : We seek and value differences in people as these differences help us do better because "Together we are better"Please visit our Benefits page for a comprehensive list of our benefits.
Mo matou / About us :
We are New Zealand\'s leading and largest food and support services provider across multiple industries.Our sub-brands , Eurest, Chartwells, Restaurant Associates, Medirest, ESS and Rapport manage these industry sectors.We specialise in turning ordinary acts of service into extraordinary experiential moments for our clients. With innovative and talented teams across New Zealand, we transform experiences from being GOOD to GREAT .Our people are awesome, they breathe life into our brands and make great things happen!Our strength comes from the combination of the things we have in common - our shared values, vision, and purpose and to make our commitment unique for you - RESPECT, GROWTH, and TEAMWORK are the founding pillars of these commitments.We are committed to reflecting the diversity of our customers, suppliers, and colleagues. We also prioritise sustainability in everything we do, ensuring an inclusive and equitable environment for all.Successful candidates will be able to pass pre-employment checks satisfactorily.
Applicants for this position should have NZ residency or a valid NZ work visa.
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Creating meaningful and lasting connections with every experience.
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