Schedule Coordinator - Palmerston North

Are you seeking a genuinely rewarding role within a supportive and collaborative environment? We're committed to making a positive difference in the lives of individuals living with intellectual disabilities.

As a Schedule Coordinator, you will play a vital role in maintaining seamless operations by effectively managing staff schedules.

Your primary responsibilities include :

• Building Strong Relationships : Establishing and nurturing trust with Support Workers and Service Managers to ensure smooth roster coordination.
• Efficient Communication : Engaging in regular phone interactions with Support Workers to manage rosters and address short-notice sick leave requirements promptly.
• Adaptability in High-Pressure Situations : Demonstrating creative problem-solving, resilience, and composure to meet deliverables amidst unforeseen challenges, ensuring uninterrupted services for the individuals we support.
• Previous scheduling or rostering experiencedesirable but not required, full training will be provided.
• Excellent verbal and written communication skills, and a professional telephone manner.
• Confident with computer systems including Microsoft Office suite, with a proven track record of picking upnew systems quickly
• The ability to plan your work efficiently, work within a high-pressure environment and to solve problems as they arise quickly
• The ability to build positive professional relationships with others to achieve desired outcomes

Nōu te rourou | What's in it for you?

IDEA Services supports adults with intellectual disabilities to live in their own homes and enjoy life as part of their communities. We are New Zealand's largest provider of services to people with intellectual disabilities and their families. Our services are founded on IHC's utter commitment for people with intellectual disabilities to have a good life and to be valued contributors to and members of their own community.

IDEA Services Ltdis an accredited Immigration AEWV employer.

Me pēhea te tuku tono | How to Apply

Submit an online application by selecting the 'Apply' button. As part of the recruitment selection process, you will be required to provide an up-to-date CV, and cover letter outlining your previous experience and motivation to apply for this role. If you have any questions about the application process, please email .

We will review applications as they are received and plan to interview applicants before the advertisement closes.

The IHC Group is committed to Te Tiriti o Waitangi and actively seek a diverse applicant pool. We encourage candidates of all backgrounds to apply. We welcome all kinds of diversity and the different perspectives such diversity brings to our work. Applicants must have the legal right to work in New Zealand.

Applicants can direct enquiries about position to :

Recruitment Team

Reference # 36444

Posted on 24 Oct 2025

Closes on 13 Nov : 55

Location(s) Manawatu / Rangitikei

Expertise Adminstration & Office Support

Job level(s) Entry (no qualifications / experience), 1-3 years experience, 3+ years experience

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