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Senior Restaurant Supervisors
Senior Restaurant SupervisorsThe Ranch Bar & Grill • Southland - other, Southland, New Zealand
Senior Restaurant Supervisors

Senior Restaurant Supervisors

The Ranch Bar & Grill • Southland - other, Southland, New Zealand
30+ days ago
Job description

We are on the hunt for hardworking individuals who thrive on the challenge that hospitality brings. Restaurant & Bar Supervisors are needed to lead our team.

We are on the hunt for hardworking individuals who thrive on the challenge that hospitality brings. Restaurant & Bar Supervisors are needed to lead our team.

The location for this role is The Ranch Bar & Grill 111 Town Centre Te Anau Fiordland. This role is ideally nights with some day / split shifts. A busy bar & restaurant  serving both locals and tourists now for 30 strong years. A great team of staff on board operating in a fun & busy environment.

A Duty Managers Certificate required

A full-time (minimum of 32hours a week) position with competitive earnings (pay rate starting $30 per hour) for the right candidate with the following attributes :

  • Must be able to think quickly on their feet enjoy serving people & work well within a team environment
  • Friendly & warm personality
  • Team player - working well with all other team members
  • Excellent customers skills
  • Works well under pressure
  • Experience in similar bar & restaurants for  minimum of 3-4 years
  • Most importantly we would like to find someone who takes this role as their own and commits long-term whilst wanting to further their career in hospitality

Job Description entails :

  • Develop and maintain a professional and cooperative relationship with kitchen and Front of house staff to ensure the overall business operates smoothly
  • Look for opportunities to improve procedures and make improvements where appropriate
  • Ensure staff are trained in the correct procedure for taking reservations
  • Ensure restaurant staff can confidently describe wine list and menu items and can make recommendations when asked to do so
  • Ensure staff are aware of specials new wine lists and menu items and out of stock food and wine
  • Maintain a high level of morale and team cooperation
  • Answer phones quickly and ensure staff do the same
  • Follow up on customer complaints / comments quickly
  • Ensure that all restaurant staff are aware of their obligations pursuant to the Sale of Liquor Act 2012 and the company’s liquor licence is not jeopardised as a direct consequence of their actions. This includes patron conduct and intoxication
  • Complete the restaurant seating plan for the following day familiar with online booking systems
  • Ensure that all staff who answer customer queries regarding functions are aware of what the policies are
  • Update systems for taking function bookings and ensure staff food and beverages are organised
  • Ensure the cleaner is carrying out his / her duties to the required standard and let him / her know if there is anything extra that needs to be done or if anything is not being done to the agreed standard
  • If this position sounds like you please contact us with your CV and references by email.

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    Supervisor • Southland - other, Southland, New Zealand

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