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Senior Restaurant Supervisors

The Ranch Bar & GrillSouthland - other, Southland, New Zealand

23 days ago

Job description

We are on the hunt for hardworking individuals who thrive on the challenge that hospitality brings. Restaurant & Bar Supervisors are needed to lead our team.

The location for this role is The Ranch Bar & Grill 111 Town Centre Te Anau Fiordland. This role is ideally nights with some day / split shifts. A busy bar & restaurant serving both locals and tourists now for 30 strong years. A great team of staff on board operating in a fun & busy environment.

A full-time (minimum of 32hours a week) position with competitive earnings (pay rate starting $32) for the right candidate with the following attributes :

Must be able to think quickly on their feet enjoy serving people & work well within a team environment
Friendly & warm personality
Team player - working well with all other team members
Excellent customers skills
Works well under pressure
Experience in similar bar & restaurants for minimum of 3-4 years
Most importantly we would like to find someone who takes this role as their own and commits long-term whilst wanting to further their career in hospitality

Job Description entails :

Develop and maintain a professional and cooperative relationship with kitchen and Front of house staff to ensure the overall business operates smoothly

Look for opportunities to improve procedures and make improvements where appropriate

Ensure staff are trained in the correct procedure for taking reservations

Ensure restaurant staff can confidently describe wine list and menu items and can make recommendations when asked to do so

Ensure staff are aware of specials new wine lists and menu items and out of stock food and wine

Maintain a high level of morale and team cooperation

Answer phones quickly and ensure staff do the same

Follow up on customer complaints / comments quickly

Ensure that all restaurant staff are aware of their obligations pursuant to the Sale of Liquor Act 2012 and the company’s liquor licence is not jeopardised as a direct consequence of their actions. This includes patron conduct and intoxication

Complete the restaurant seating plan for the following day familiar with online booking systems

Ensure that all staff who answer customer queries regarding functions are aware of what the policies are

Update systems for taking function bookings and ensure staff food and beverages are organised

Ensure the cleaner is carrying out his / her duties to the required standard and let him / her know if there is anything extra that needs to be done or if anything is not being done to the agreed standard

If this position sounds like you please contact us with your CV and references by email.

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Supervisor • Southland - other, Southland, New Zealand