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Change Lead

Change Lead

nib GroupWorkFromHome, Auckland, New Zealand
11 days ago
Job description

(success is not achieved alone) - you will be joining a collaborative, innovative and driven team with the following benefits :

  • About the role | He Aha Te Tūranga
  • Join nib NZ in this newly created hands-on role where you will drive meaningful change across operational teams. You will collaborate with nib NZ customer experience, learning and development, and communications specialists to deliver tailored training and communication strategies. This role supports service uplift through effective planning, stakeholder engagement and knowledge delivery.- Ability to assess change impacts, measure adoption, and use data to inform decisions.- Support governance and embed best-practice frameworks for knowledge delivery.You are a proactive change professional with experience in operations or leadership roles, and a strong grasp of change management principles like ADKAR. You know how to assess readiness for change, influence outcomes, and deliver communications that resonate. Your resilience, relationship-building skills, and business acumen help you drive meaningful change in complex environments. You will also be : - Excellent communicator with proven ability to influence and build stakeholder relationships.Desired : health insurance experience or knowledge and formal qualifications in change management or communications.If you're ready to step into a role that will challenge and reward you daily and provide an opportunity to build on your career, then please apply today! and welcome people from diverse backgrounds aiming to create a work environment where employee differences such as age, culture, nationality, accessibility, and education are valued to reflect the diversity of the communities in which we operate.Our hybrid working model provides our employees with the flexibility to work from one of our office Hubs and from home based on what works best for them and their team. We make a commitment to come together with purpose and are excited to share moments that matter with one another. OurHubsare purpose built to support focused work, connection, and collaboration with peers. We provide a new starter benefit as well as ongoing financial support to set up and maintain a functioning home workspace. At nib, we’re committed to creating a flexible working environment where you’re free to be you.
  • Who we are
  • nib Group is a trusted international health partner, empowering our members to make better decisions and improve health outcomes through greater accessibility to affordable health services and information.nib Group provides health and medical insurance to over 1.6 million Australian and New Zealand residents. We also provide health insurance to more than 190,000 international students and workers in Australia.In addition, we are Australia's third largest travel insurer and global distributor of travel insurance through our business nib Travel, providing financial protection and assurance to travellers wherever they are in the world
  • Our Purpose
  • Our purpose is your better health. We are a trusted partner in helping our members and travellers make more informed healthcare decisions, transact with healthcare systems and generally live healthier lives.

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Change Lead • WorkFromHome, Auckland, New Zealand

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