Keyholder 3Ic - Warehouse Stationery, Royal Oak

Keyholder 3IC - Warehouse Stationery, Royal Oak

Join to apply for the Keyholder 3IC - Warehouse Stationery, Royal Oak role at Warehouse Stationery

Company Description

Ko wai matou – Who we areAt Warehouse Stationery, we're excited about the future as we continue to empower Kiwis and businesses with the tools they need to thrive - whether for work, study, creativity, or connection.

We're dedicated to delivering exceptional value and vibrant service, ensuring our customers always leave with their mission achieved!

Job Description

We are seeking a highly motivated and experienced TEMPLATE WS Keyholder 3IC to join our team in Auckland, New Zealand.

As the third in command, you will play a crucial role in supporting the store management team, ensuring smooth daily operations, and delivering exceptional customer service.

Assist in managing daily store operations, including opening and closing procedures

Supervise and mentor sales associates, providing guidance and support as needed

Ensure excellent customer service standards are maintained throughout the store

Manage cash handling procedures and maintain accurate financial records

Oversee visual merchandising and store presentation to maximise sales

Assist with inventory management, including stock counts and replenishment

Support loss prevention efforts and maintain store security protocols

Act as a key point of contact for customers and resolve any issues or complaints

Collaborate with store management to achieve sales targets and KPIs

Participate in staff training and development initiatives

Qualifications

Proven experience in retail, preferably in a supervisory or leadership role

Strong leadership skills with the ability to motivate and guide a team

Excellent customer service skills and a passion for delivering exceptional experiences

Proficiency in operating retail POS systems and cash handling procedures

Solid understanding of visual merchandising techniques and inventory management

Ability to work flexibly, including evenings, weekends, and holidays as required

Strong problem-solving skills and the ability to make decisions under pressure

Excellent communication and interpersonal skills

Knowledge of retail operations, best practices, and loss prevention techniques

Retail-related qualifications or certifications are advantageous but not essential

What We Offer

Career Growth – Whether you're looking to build your skills or take on new challenges, we offer a range of career progression opportunities to help you grow!

Employee Benefits – From generous discounts across our wide range of products to exciting leave options like volunteer days and birthday leave, we offer plenty of perks to ensure you feel valued.

A Supportive Environment – Our culture is all about collaboration, support, and mutual respect.

You'll find a team that is passionate about making each workday as inspiring as it is rewarding.

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