Retail Sales Assistant, Dunedin

OverviewPart-time (32 hours) position located at Dunedin.

This is not a "normal" retail or sales role.Are you interested in making a difference to people's lives?

Do you want to use your customer service and sales skills for something meaningful?

At ResMed we want people to "Awaken their best" by offering solutions to help people get the best night's sleep possible.Let's talk about the team : EdenSleep is our New Zealand operation that helps New Zealanders sleep better for over 20 years.

Come and join the energizing team and make a difference to the sleep health of many New Zealanders as part of your daily routine.ResponsibilitiesAs a Sleep Coach you work collaboratively as part of a team to provide exceptional customer service and maintain high standards, with a focus on driving revenue, business growth and a superior market reputation.In order to perform the role, you will be required to work a rotating roster, with flexibility across weekends, public holidays and extended trading hours.

Your responsibilities will include but are not limited to : Ability to achieve relevant sales budgets, make recommendations to raise the standards of service and practice delivery.Experience and knowledge of coaching customers to manage their Sleep Health journey, providing recommendations and determining the best course of action.Acquire and participate in ResMed's product knowledge and training.Actively fulfil client follow up program, prepare and send reports.Undertake general office duties to maintain the upkeep of the clinic, including stock take, filing, and maintaining high presentation standards.Maintenance, reprocessing and checking of trial equipment.Maintain communication and confidence skills to liaise with third parties where required.Let's talk about youTo succeed in this role, you will have the following : Minimum of 2 years' experience in a busy, multi-tasking retail or customer service role.Administration and retail experience, with an understanding of developing and maintaining visual merchandising to the required standard, POS experience, cash management and attention to detail.Ability to maintain compassion and remain calm under pressure.Strong and adaptable communication skills are a must.Active listening with the ability to find solutions to customer concerns and issues.Knowledge of MYOB or MedTech is an advantage.Preference for a healthcare or pharmacy background.To really get us excited, you will be driven to learn new skills and keen to secure a role with exposure to an exciting industry that can offer a new career.Joining us is more than saying "yes" to making the world a healthier place.

It's discovering a career that's challenging, supportive and inspiring, with a culture driven by excellence that helps you meet your goals and create new ones.

We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thriving on the innovative ideas this generates.

If this sounds like the workplace for you, apply now.

We commit to respond to every applicant.

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