What will I be doing?
As a Food and Beverage Attendant, you will uphold the highest quality standards for the food and beverage operations inside our restaurants, bars, banquets, in-hotel cafes, and room service requests.
You will work with your team to deliver a high-quality service experience that exceeds customer expectations through the following tasks.
Receive orders and serve customer requests completely in a timely manner, including serving as a barista or cocktail / bartender if required.
Understand menu content and any menu changes or promotional activities.
Keep your service area clean, tidy, and well-prepared.
Efficiently manage the proper settlement of all customer accounts.
Answer guest queries in a polite and helpful manner.
What are we looking for?
Food and Beverage Attendants serving Hilton brands are always working on behalf of our guests and with other team members.
To successfully fill this role you should maintain the attitude, behaviours, skills, and values that follow.
Friendly, positive, energetic disposition.
Committed to delivering exceptional guest service.
Motivated to learn new skills and techniques.
Smart and tidy appearance.
Positive and willing to participate on a team and work with a winning attitude.
Excellent communication skills in the local language.
Flexible, reliable, and responsive to a range of work situations.
Prepared to manage a variety of customer types, inquiries, and complaints.
Knowledge of alcoholic beverages and mixing of drinks.
Previous food hygiene experience.
Electronic ordering systems experience.
Cash handling experience.
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, offering business and leisure travelers the finest accommodations, service, amenities, and value.
Our vision to fill the earth with the light and warmth of hospitality unites our team to create remarkable hospitality experiences around the world every day.
Work Location : Hilton Auckland Hotel, Auckland, New Zealand.
Schedule : Part-time.
Brand : Hilton Hotels & Resorts.
Job Function : Management and Manufacturing – Hospitality.
Employment Type : Part-time.
Seniority Level : Entry level.
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Food Beverage Attendant • Auckland, New Zealand