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Team Leader - Operations

Team Leader - Operations

Pathways Health LtdWorkFromHome, Wellington, New Zealand
10 hours ago
Job description

Job Details : Fulltime role, based in central Wellington. Hybrid work model, work‑life balance encouraged.

About Blueprint

Blueprint for Learning (Blueprint) is one of New Zealand’s largest training providers in mental health and addiction, dedicated to both workforce development and community training. We aspire to enhance the wellbeing of people and communities through inspirational learning. Blueprint is part of the Wise Group, a family of peak‑performing charitable entities working in areas from frontline service to software development. Blueprint is guided by a Kanorau charter to ensure equity and belonging are a core principle of how we work, an example of this is our Rainbow Tick accreditation.

  • Fifth week of annual leave (after 12 months employment)
  • 2 paid wellbeing days per year
  • Increased employer KiwiSaver contribution
  • HealthNow payment card $250 per year to support health and wellbeing for you and your whanau
  • Financial assistance for school holiday programmes
  • Discounted plans with Southern Cross for medical insurance
  • Work‑life balance, flexible working arrangements
  • (EAP) Employee Assistance Programme
  • Blended work environment with an NGO that values diversity.

The Role

We are looking for a strong people leader who can coach, support, and grow a team in a busy operational environment. You will bring experience setting clear direction, lifting performance, and building a positive, values‑driven team culture.

  • Solid operational leadership skills. This means understanding how to run and improve complex systems, with experience in coordination, service delivery, and administration.
  • You will be adept at spotting issues, improving processes, leading change, and helping build systems that can scale.
  • This role will suit someone calm and organised, who is comfortable leading both people and operations.
  • You will be able to balance the big picture with the day to day and ensure delivery is smooth, reliable, and high quality.
  • This is a permanent full‑time role working Monday to Friday 8 : 30 am – 5 : 00 pm.

    You

    You will provide exceptional operational support, planning and process to support colleagues and contractors within Blueprint. You will have the ability to prioritise job tasks depending on workflow and complete tasks in a manner consistent with the values of Blueprint.

    Please note, our office will be closed over the Christmas period and will reopen on 7 January 2026. We will review applications and contact shortlisted candidates regarding interviews after 7 January.

    Whakapā | Contact

    Patrice Dennis (she / her), Programme Manager – , if you have any questions.

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    Team Leader • WorkFromHome, Wellington, New Zealand

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