Area Operations Manager

About the Role

Aramex Wellington has an outstanding opportunity for an experienced Area Operations Manager (South) to join our Operations team.

As the Area Operations Manager, you’ll be responsible for overseeing all courier operations within your assigned area, ensuring freight is collected and delivered on time, in full, and to the highest standards of safety, efficiency, and service. You’ll lead and support Courier Franchisees, company drivers, and subcontractors to deliver exceptional operational performance while maintaining brand standards and compliance with Aramex national policies.

Key responsibilities

Oversee all delivery and pickup operations within your area of responsibility, including Courier Franchisees, company drivers, Blu Couriers, and subcontractors.

Drive productivity and efficiency, ensuring cost‑effective operations and achievement of key performance indicators.

Ensure freight is collected and delivered on time and in good condition, meeting national service standards.

Support and manage Courier Franchisees through regular van rides, audits, and training sessions to improve service performance.

Conduct freight management activities including problem freight resolution, scanning, and freight status monitoring.

Promote compliance with all health, safety, and security policies, ensuring all delivery resources meet legal and company requirements.

Lead morning depot operations and freight sorting where required, maintaining target timelines.

Maintain strong communication with the Regional Operations Manager and courier network to resolve issues and identify areas for improvement.

Represent the Aramex brand professionally at all times, ensuring uniforms, vehicles, and conduct meet brand standards.

To be successful in this role

Previous experience in an operations or logistics leadership role, ideally within the courier, transport, or supply chain industry.

Strong people management skills with the ability to engage and influence franchisees and subcontractors.

A practical understanding of freight operations and delivery performance metrics.

Commitment to health and safety standards and continuous process improvement.

Excellent communication and problem‑solving skills, with a hands‑on and proactive approach.

Ability to thrive in a fast‑paced, dynamic environment and adapt to change.

Grow with us

Access career development opportunities including LinkedIn Learning and a range of in‑house training programs.

Annual salary reviews

We conduct annual salary reviews to ensure your pay reflects your role, performance, and the market.

Peace of mind with Life Insurance

We provide company‑paid Life Insurance, giving you and your loved ones added peace of mind.

Supportive culture

Be part of an inclusive workplace that celebrates collaboration, initiative, and community.

If you think this would be a great opportunity for you, please apply today by submitting your cover letter and cv.

Due to the volume of applications for this role, we may only be able to respond to shortlisted candidates.

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Your application will include the following questions :

• Which of the following statements best describes your right to work in New Zealand?
• How many years' experience do you have as an Area Operations Manager?
• Are you willing to undergo a pre‑employment medical check?

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