Assistant Store Manager | Merchant Queen St

Merchant 1948 | Footwear with heritage, designed for modern lifeWe're Merchant 1948 – a New Zealand family business putting shoes on feet since 1948.

With over 30 stores across Aotearoa and Melbourne, we've built a reputation for premium leather footwear, considered design, and warm, expert service.Our stores are more than retail spaces, they're places where generations of customers come for timeless style, great craftsmanship, and genuine connection.Ready to step into a leadership role?

We're looking for a motivated and people-focused Assistant Store Manager to support the team at Queen Street store.

You'll work closely with the Store Manager to drive performance, coach the team, and deliver an outstanding in-store experience.This role is perfect for someone who's passionate about retail, thrives on responsibility, and wants to grow their career in a values-driven, supportive environment.Here's what's on offer : Role – Assistant Store ManagerRostered Hours : Monday 9 : 30am – 5 : 00pm, Tuesday 10 : 00am - 5 : 00pm, Wednesday 10 : 00a.m - 5 : 00p.m, Thursday 10 : 00 - 5 : 00pm, Sunday 9 : 30am – 4 : 00pmMinimum Hours : 32.5 per weekHourly Rate : $26.50 per hourWhat your day will look likeRunning smooth, successful shifts and supporting day-to-day operationsCoaching the team on product knowledge, service, and salesDriving store performance and motivating the team to hit targetsPrioritising exceptional customer experiencesContributing to a positive, inclusive team cultureSupporting with store presentation, visual merchandising, and stockYou'll thrive in this role if youHave retail leadership experience or you're ready for that next stepAre passionate about people, service, and resultsKnow how to lead by example and energise a teamStay calm and organised under pressureHave a strong eye for detail and store presentationAre aligned with our values and love our brandWhat you'll get from usA free pair of shoes every seasonMonthly bonus potentialGenerous team discountsReferral bonuses when you bring great people into the teamSupportive leadership and a people-first cultureAccess to EAP for when you need extra supportA place where fun and professional growth go hand in handSound like your kind of step up?

Apply now – we'd love to hear your story.

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