Senior Administrator

Are you an experienced Administrator passionate about supporting healthcare services?

Canterbury Integrated Healthcare are looking for a Senior Administrator to provide vital support to our Head Office, Digital Transformation and ARRS teams.You would ideally be working between

• hours per week, have administration experience in a healthcare setting and be able to demonstrate managing your own workload proactively and flexibly.The Senior Administrator role is primarily responsible for supporting the CIH management team and the ARRS teams in the collaborative delivery of services.

You need to take a autonomous approach in ensuring different workstreams and tasks are completed at appropriate intervals.To apply please submit your CV through NHS jobs and email a cover letter to

If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process.

This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.Main duties of the jobThe role includes : supporting collaborative working across Canterburyhelping to establish and maintain effective compliance and assurance systems and processessupporting with communications and the maintenance of TeamNet pagesassisting with HR systems with absolute discretion and confidentialityworking inline with the strategic vision for CIHsupporting the delivery and ensure regular data collation and reporting for CIH contractsensuring the annexe office is staffed during opening hoursscheduling, co-ordinating and assisting at events and meetingstaking responsibility for certain administrative areas such as health & safety checks and auditsAbout usCanterbury IntegratedHealthcare supports the 7 Canterbury practices and their PCNs covering apatient population of around 100,000 and we have worked together for many years.The local carevision in East Kent is for localities to develop a model of care that enablespeople to live as independently as possible by delivering high quality, personcentred care that integrates hospital, social care, community and voluntaryservices around primary care networks of GP practices.

The vision for Canterbury is for the two PCNs to work together to achieve excellent patient care through integrated pathways accessed close to home via local GP practices.Job responsibilitiesIt is important tonote that responsibilities will be varied and dependent upon CIH needs and thisis not designed to be an exhaustive list.

The role will require the ability to multi-task while also having strong attention to detail, and flexibility giving the evolving nature of the role.

The following are the core responsibilities of the role : General Admin SupportProvide high quality administrativesupport to the CIH team as requiredSupport for CIH meetings to includecoordination and circulation of agenda, taking notes, maintaining action logsas requiredCollate data and produce reports as andwhen requiredManage the generic email inbox andco-ordinate communication with the CIH team as appropriateSupport with rota planning and coverarrangementsSupport with Education and TrainingAdmin from time to timeLiaise with the Canterbury Care Homeand MDT Clinical Leads as requiredLiaise with practices to ensure good understandingof service requirements, update process and administrative changes asnecessaryAct as a point of contact for practicesand CIH staff as necessarySupport with TeamNet and communicationsRunning regular audits and reports as needed by the CIH management teamTo keep up-to-date with the Policies and ProceduresOther administrative duties commensurate with the roleSupport Service DeliveryUndertakeany administrative tasks consistent with the level of the post and the scope ofthe role, ensuring that work is delivered in a timely and effective mannerUnderstand the requirements and support the delivery ofcommissioned services and contractsLiaise with practices and contractors as neededSupport in the collection of data and information to aidcompliance and performance activitiesCompliance and Assurance administrative supportHelp with Health and Safety activities such as regularchecks and risk assessments and ensuring paperwork and reporting maintained andaccessibleSupport record keeping, audits and activities related to CQCassurance reportingHelp maintain accurate asset registersEnsure significant event reporting system is maintained - following up with tasks, gaining more information and liaising with third parties as and when requiredSupport Information Governance systems and reportingPerson SpecificationPersonal QualitiesFlexible approach to the evolving nature of the roleAble to show good initiative and judgementGood communicator, verbal and writtenEnthusiastic and motivatedAbility to work collaboratively in a teamHigh levels of integrity and confidentialityDrive to provide excellent administrative servicesQualificationsGood standard of education with good literacy and numeracy skillsExperienceTrack record of administrative experience, ideally in primary careTrack record of carrying out compliance checks and auditsDemonstrates ability to look at a system, recommend improvements and initiate better ways of workingCan demonstrate organisation and excellent attention to detailTime management and ability to prioritise workloadKnowledge of EMIS Web Clinical SystemGood knowledge of Microsoft Office softwareAbility to work autonomously - lone working and remote working will factor into this roleAbility to follow policy and proceduresProficient in EMIS Web Searches and TemplatesExperience of data analysis and producing high standard reportsExperience using Canva to produce reportsDisclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order)

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