Lodge Manager

Job Description

Are you a natural host with a flair for operations, people, and fine detail? Do you thrive in a luxury environment where personalised service and exceptional standards are part of daily life?

Otahuna Lodge is seeking an exceptional Lodge Manager to join their small but high-performing team. This is a hands-on leadership role where no two days are the same. You’ll be responsible for the seamless day-to-day running of the Lodge, working closely with the Managing Directors and department heads to ensure the ultimate guest and staff experience.

This is your chance to lead a passionate team, develop innovative systems, and oversee everything from recruitment and staff welfare to event coordination, stock control, and high-level hosting.

What You’ll Be Doing :

Hosting and welcoming high-profile guests with warmth and discretion

Overseeing recruitment, training, and rosters across departments

Coordinating functions, private dinners, and exclusive events

Ensuring best-in-class operations across back-of-house & front-of-house systems

Maintaining internationally high standards across accommodation, grounds, and guest services

Representing the lodge with media, industry partners, and prospective clients

Driving the development and implementation of new strategies, including saleable product lines and new special offerings.

Qualifications

About You :

You bring a calm, solutions-focused energy, thriving in both leadership and service roles. With at least 8 years’ experience in a luxury hospitality setting, you’re a natural multitasker who can move from big-picture planning to hands-on hosting with grace and efficiency.

You Have :

A formal qualification or equivalent experience in Hospitality Management

A current Duty Manager’s Certificate

Outstanding communication and people leadership skills

Strong financial acumen across budgeting, forecasting and expenditure

Working knowledge of RMS and Microsoft Office

A full, clean driver’s licence

A guest-first mindset and meticulous attention to detail & discretion

Legal rights to work & live in New Zealand

Flexibility of work schedule

Additional Information

Otahuna offers a close-knit, enjoyable work environment with best-in-class perks including complimentary meals, a team-wide gratuity sharing system and end-of-year profit share bonus.