Gsd Fleet & Client Coordinator

Join Cubro and help deliver exceptional healthcare solutions as a GSD Fleet & Client Coordinator.At Cubro, we are driven by our mission to improve the quality of life and create a brighter future for people in New Zealand.

As a leading provider of healthcare equipment solutions, we work closely with Aged Care providers, Occupational Therapists, Physiotherapists, and public and private hospitals.

We are now seeking talented individuals like you to join our team and contribute to our mission.The OpportunityWe're seeking a motivated Fleet & Client Coordinator to join our GSD team at our Tauranga HQ.

This is a full-time role working within our core operating hours of 6 : 00 AM to 5 : 00 PM, providing vital behind-the-scenes support to our delivery specialists.This position is key to the success of our delivery operation—ensuring daily schedules run smoothly and our customers receive exceptional service, every time.TheRoleIn this role, you'll work closely with internal departments, drivers, and healthcare clients to coordinate the smooth dispatch, delivery, and pickup of medical equipment.

You'll be the communication hub between our drivers and customers—planning routes, updating delivery statuses, troubleshooting issues, and ensuring schedules are met with precision.Your attention to detail and ability to juggle multiple tasks at once will help ensure our GSD team can focus on what matters most : delivering top-notch service to the people who need it.Key ResponsibilitiesCreate and manage daily delivery and pickup run lists based on location, urgency, and availabilityLiaise with healthcare providers and internal departments to confirm requirementsCommunicate with delivery drivers throughout the day to provide updates and supportRespond to incoming customer queries and resolve issues promptlyProcess and close off deliveries, checking confirmations and ensuring follow-throughMonitor internal cases and complaints and contribute to process improvementMaintain accurate records and support ISO and Health & Safety complianceThe Ideal CandidateProven experience in customer service, coordination, logistics or dispatchExcellent verbal and written communication skillsConfident using digital systems and entering data accuratelyStrong time management and the ability to handle multiple tasks calmly under pressureA team player with initiative and a customer-first mindsetWorking knowledge of warehousing or healthcare logistics is a plusForklift license or Class 1 driver's license desirable but not requiredWhy join Cubro?At Cubro, our values shape everything we do :

• Winners Win - we support each other and strive for excellence
• Outside the Box - we embrace curiosity and creative solutions
• Real Crew - we show up as our authentic selves and enjoy the journey together
• GSD (Get Stuff Done) - we take ownership and make things happenApplications will be reviewed as they are received – apply now to be part of something meaningful.

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