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Sales / Client Advisor - Luxury Retail - Auckland
Sales / Client Advisor - Luxury Retail - AucklandCharterhouse • Auckland Central, Auckland, NZ
Sales / Client Advisor - Luxury Retail - Auckland

Sales / Client Advisor - Luxury Retail - Auckland

Charterhouse • Auckland Central, Auckland, NZ
17 hours ago
Job description

Job details

Location : Auckland Salary : $65000 per annum, Benefits : + Commissions and Incentives Job Type : Permanent Discipline : Sales

Professional Support

Reference : V-137052 Posted : about 17 hours ago

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Job description

  • Permanent Full-Time Position
  • Auckland, New Zealand
  • Up to NZD 65,000 + Individual and Teams Commissions + Other Incentives
  • Career development, mentoring, and progression opportunities
  • Supportive team culture

About the Company

We have partnered with an international luxury brand with an established reputation in the region. With its rich heritage, the brand offers clients an elevated shopping experience and employees the chance to develop meaningful, long-term careers.

The Role

As a Sales Advisor, you will be the brand's boutique ambassador, delivering memorable client experiences. This is a consultative role where you will build loyal client relationships, offer expert styling and product advice, and ensure that every visit is truly unforgettable. Alongside service excellence, you’ll contribute to sales performance and support the smooth running of boutique operations.

Key Responsibilities

  • Deliver an exceptional, personalised, and engaging client experience that reflects the brand’s luxury standards.
  • Cultivate strong, long-term relationships through thoughtful clienteling and attentive after-sales care.
  • Offer expert styling advice and in-depth product knowledge, tailored to each client’s individual preferences and lifestyle.
  • Consistently achieve and surpass personal and boutique sales targets, contributing to overall business success.
  • Ensure impeccable boutique presentation while supporting operational excellence, including precise stock management.
  • Address client inquiries and resolve issues with empathy, discretion, and professionalism.
  • Collaborate seamlessly with the team to elevate service standards, share expertise, and drive collective results.
  • What You’ll Bring

  • Previous retail experience (luxury or premium sectors).
  • Experience in Made to Measure, Tailoring or Alternations are a must.
  • A passion for creating exceptional client experiences.
  • Strong communication and interpersonal skills, with the ability to build rapport easily.
  • Sales-driven mindset with a proven track record of achieving KPIs.
  • Tech-savvy, with the ability to use CRM and digital tools.
  • Positive, collaborative energy with a commitment to growth and development.
  • What’s on Offer

    Step into an exciting role with a leading luxury brand and enjoy :

  • Up to NZD 65,000 + KiwiSaver + Individual and Team Commissions + Other Incentives
  • Ongoing mentoring and structured career progression pathways
  • A supportive and collaborative culture
  • How to Apply

    Click APPLY now or contact Michaela at michaelal@charterhouse.com.au for a confidential discussion.

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    Client Luxury Retail • Auckland Central, Auckland, NZ

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