Operational Technology (Automation and Controls) Engineer
Why this role matters
The Operations Technology (OT) Engineer plays a vital role in keeping Douglas' manufacturing operations running smoothly and efficiently. By providing expert software support, driving system upgrades, and enabling process automation, this role ensures minimal disruption to production while helping modernise and future-proof our operations. Sitting at the intersection of technology and manufacturing, the OT Engineer safeguards compliance and supports continuous improvement, making a direct impact on product quality and business performance.
What you'll do
- Keep operations running : Troubleshoot and resolve system issues fast, delivering seamless OT service and keeping production on track.
- Drive projects : Build business cases, lead or support projects end-to-end, and bring stakeholders with you while managing scope, budget, and timelines.
- Unlock insights : Design and analyse reports and SCADA screens to give real-time visibility into operations.
- Own the systems : Maintain equipment and software registers, set OT standards, and support smart procurement decisions.
- Safeguard performance : Audit and monitor critical systems through planned maintenance to ensure reliability.
- Champion improvements : Spot opportunities, challenge the status quo, and implement smarter, faster, more efficient ways of working.
- Partner with stakeholders : Keep people in the loop on OT activities and proactively manage any impacts to operations.
What you'll bring
Experienced engineering professional (5+ years) with hands‑on expertise in SCADA and PLC development , machine and systems troubleshooting , and process optimisation across complex manufacturing environments.Proven track record in leading projects , analysing production processes , and delivering high‑impact technical and reporting solutions in highly regulated industries such as pharmaceuticals, food, healthcare, and aviation.Adept at turning data and technology into smarter, more reliable manufacturing outcomes.Curious, driven, and resilient , with sharp problem‑solving instincts and a passion for continuous improvement.Natural communicator and collaborator , combining structured thinking with creativity to influence and deliver results.Brings energy, precision, and a strong customer focus to every challenge.Award‑winning culture – Join a team that's genuinely a great place to work (and we've got the awards to prove it).Career growth – We're big on developing our people and promoting from within.Extra leave – After six years with us, you'll get five weeks of annual leave.Parental perks – Get 16 weeks of top‑up payments during your parental leave.Security matters – We've got you covered with life and income protection insurance.Feel good with THRIVE – Our wellbeing program helps you be your best, inside and out.Exclusive discounts – Enjoy special deals on big‑name brands like Clinicians, BraveFace, Avene, Ego, and more.About Us
At Douglas, we're more than just a company—we're a community of people driven to make a difference. We're proud to be one of New Zealand's biggest pharmaceutical success stories, and we're growing globally. Privately owned and future‑focused, our team of 700 includes scientists, engineers, and all kinds of experts, working together to create high‑quality healthcare products that help people around the world.
Come join us on this mission to improve lives!
Next Steps
If you're invited to complete a video interview as the next stage of your application, we'd love you to embrace it. Video interviews allow more people the opportunity to demonstrate their abilities to the hiring manager in a new and innovative way, giving you a better chance of securing your ideal role. Relax, be yourself and don't worry, we all feel a bit awkward in front of the camera.
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