Night Porter / Cleaner

Join to apply for the Night Porter / Cleaner role at Accor located in Queenstown, Otago, New Zealand.

Purpose

As a Night Porter, you will be the go-to person of the property when everyone else is asleep!

Whether it is a late-night guest inquiry or a minor maintenance issue, you are there to provide assistance and maintain the hotel's reputation for exceptional service.

Primary Responsibilities

Assist guests with all enquiries and complaints, and provide accurate information to guests about the property facilities and features

Work closely with security to keep a watchful eye on the building's security systems, contributing to a safe and secure environment for guests and staff alike

Assist guests with transport and travel arrangements, luggage delivery and storage, parking and valet services

Assist the day team with their operations, ensuring a seamless guest experience that extends throughout the entire day and night

Embrace the distinctive night shifts at our hotel, spanning from 11 pm to 7 am

Skills And Experience

Independent worker who can take initiative and excel without constant supervision

Warm and welcoming communication style, making both guests and team members feel at ease

Adaptability and physical fitness to work in both internal and external environments, including staircases and uncovered areas

Quick-thinking problem solver, putting the guest's needs at the forefront, and taking pride in crafting memorable guest experiences

Reliable transportation and availability to work a variety of shifts including weekends and public holidays

Driver's licence – possessing an open (manual) driver's licence is advantageous

Accor Benefits

ALL Heartist Membership – Take advantage of discounts on accommodation and food & beverage worldwide

Family & Friends Discounts – Available on a range of accommodation, services and events for those who mean the most to you

Accor Live Limitless (ALL) Loyalty Program – Earn status & reward points on your worldwide stays

Learn Your Way – Support your career development with access to Accor's industry-leading training platforms, Accor Academy and Typsy

Build Your Network – With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide

Worldwide Opportunities – We are a world leading hotel operator!

With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

Seniority level

Entry level

Employment type

Temporary

Job function

Other

Industries

Hospitality

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