Digital Channel Analyst - 1 Year Fixed Term

Digital Channel Analyst - 1 year fixed termJoin to apply for the Digital Channel Analyst - 1 year fixed term role at Westpac New ZealandDigital Channel Analyst - 1 year fixed term17 hours ago Be among the first 25 applicantsJoin to apply for the Digital Channel Analyst - 1 year fixed term role at Westpac New ZealandGet AI-powered advice on this job and more exclusive features.Mo te turanga | About the RoleDo you have experience in Adobe Analytics and / or Qualtrics?

If so, this role is for you.Mo te turanga | About the RoleDo you have experience in Adobe Analytics and / or Qualtrics?

If so, this role is for you.Due to maternity leave, we are looking for someone for 12 months to drive digital channel insight from our Adobe Analytics and Qualtrics solutions.

Reporting to the Senior Manager Digital Strategy and Operations, you'll identify trends and opportunities, produce reports and insights for digital channels, support the strategy for digital channels and collaborate with stakeholders on strategic initiatives and optimisation of digital channelsKey Responsibilities Of The RoleData Analysis & AnalyticsMaintain view of all data, reports, analytics and other insights available to support analysis and decision making.Analyse customer satisfaction, feedback and analytics to identify opportunities for improvement.Produce reports to track digital performance against key metrics and enable data-driven decisions.Provide recommendations to improve results and achieve objectives.Analyse and report on the competitor landscape.Champion And Improve Customer ExperiencesSupport the development of business requirements.Collaborate with experience designers ensuring customer needs are well understood and solutions maximise customer value.Support impact assessment of incidents as required.Change, Risk and GovernanceSupport the Digital Channel review processSupport the management of Risks as requiredSupport change management for digital releases, for both customers and staffSupport management of the digital backlogNa tau rourou | What will you bring?At least 4 years' experience with Adobe Analytics or QualtricsData analysis and presentation skillsStrong analytical and critical thinking skillsExcellent communication skillsDemonstrable focus on delivering positive outcomes for customersEnjoy working collaboratively within a teamBe comfortable dealing with ambiguity and change as well as being able to prioritiseTertiary qualification preferredFinancial services knowledge preferredWestpac Hei Wahi Mahi | Working at WestpacIn addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including : 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your bestBanking benefits, insurance discountsGrowth and development – we provide opportunities for development and promote internal mobilityRecognition - we recognise and reward our star performersSchool holiday subsidy - help you balance work and family during school holiday2 Volunteer days per yearKo matou tenei | Our OrganisationAt Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities.

For over 160 years we've been driven by our purpose to Create Better Futures Together.What makes us unique are the incredible people we're lucky enough to have walk through our doors every day.

The giant 'W' on our building doesn't just stand for Westpac – it says, double you.

We're a place that values, rewards and recognises individuality.

Where you can be your whole self, your true self, and your best self.

We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive.

And it all starts with you!Tono mai inaianei!

Apply Now!Apply today with your CV and Cover Letter.The people of Aotearoa, New Zealand hail from many cultures and backgrounds.

At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential.

Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers.

It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers.

We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.Mahi tahi tatou, kaha ake tatou | Together GreaterApplications Close19 July 2025Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionManagement and ManufacturingIndustriesBankingReferrals increase your chances of interviewing at Westpac New Zealand by 2xGet notified about new Digital Analyst jobs in Auckland, New Zealand.Auckland, Auckland, New Zealand 3 months agoAuckland, Auckland, New Zealand 6 days agoDigital Analyst - AI - 12-month fixed term contractAuckland, Auckland, New Zealand 1 month agoAnalyst / Senior Analyst - Data Analytics in M&AAuckland, Auckland, New Zealand 2 weeks agoDigital Marketing Coordinator, IgniteTech (Remote) - $60,000 / year USDAuckland, Auckland, New Zealand $30.00-$30.00 17 hours agoAuckland, Auckland, New Zealand 6 days agoAuckland, Auckland, New Zealand 2 weeks agoWork From Home Search Analyst New ZealandWork From Home Search Analyst New ZealandWork From Home Search Analyst New ZealandWork From Home Search Analyst New ZealandAuckland, Auckland, New Zealand 2 weeks agoMedia Search Analyst - English Speakers in AucklandAuckland, Auckland, New Zealand 6 days agoAuckland, Auckland, New Zealand 14 hours agoAuckland, Auckland, New Zealand 5 days agoSenior Analyst, Account Management-R-251618Auckland, Auckland, New Zealand 1 month agoWe're unlocking community knowledge in a new way.

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