Digital Asset & Delivery Manager

We're looking for an experienced and forward-thinking Digital Asset & Delivery Manager to join our Digital team at Northpower.In this diverse role, you'll lead the ongoing improvements across our Service Delivery Portfolio, manage the full lifecycle of our digital assets and licences, as well as keeping an overview across a portfolio of digital projects.Working with a talented team you'll play an important part in keeping our technology environment running efficiently, ensuring strong service delivery, and driving continuous improvement that supports our business strategy.What you'll be doing : Leading the IT Service Delivery function, including governance of ITIL processesTaking ownership of major incident process, responses and reviews to minimise future disruptions to servicesDriving continual service improvement, SLA monitoring, and service performance reviewsManaging the full lifecycle (acquisition through retirement) of digital assets within agreed budgetsManaging software licences and subscription compliance across NorthpowerKeeping an overview across a portfolio of digital projects, ensuring they are delivered on time, within scope and budgetBuilding strong vendor and stakeholder relationships, ensuring services meet business needsLeading and supporting a multi-disciplinary team, fostering growth and developmentAbout you : 10+ years' experience across IT service delivery, portfolio / project management, and digital asset managementAt least 2+ years in a leadership or managerial roleDeep knowledge of ITIL methodologies - Intermediate certification (Managing Professional) preferredDemonstrated experience managing major incidents and IT service delivery functionsStrong understanding of digital asset lifecycles, licensing, and governanceStrong understanding of Project Management methodologiesProven leadership, communication, and stakeholder management skillsProven experience in budget planning and management, especially for digital assets and licencesThe ability to perform under pressure, influence outcomes, and deliver resultsWhat's in it for you?

Competitive remuneration.An in-house well-being programme, a peer support network (Kaitiaki) and EAP services.Life Insurance and group discounted medical insurance.Commitment to professional growth and development.A friendly workplace where people are valued and appreciated.Family-friendly events and discounted gym membership along with various retail discounts.About us : Northpower is an electricity and fibre network provider for Whangarei and Kaipara, with more than 60,000 connected customers.We are one of the largest multi-utility contractors in New Zealand, servicing the needs of clients in transmission, distribution, generation, fibre, renewables, and commercial sectors.

We have a reputation for excellence and innovation, providing commercially viable solutions for electrical and telecommunication design, construction, and maintenance requirements.We have over 1,400 staff working together across 16 locations to keep the power on and the lights going for our customers.Bring your expertise in Digital Service Delivery, Asset Management, and Project governance, and we'll provide the support, resources, and opportunities for you to thrive.Apply now via #REQ

• and take the lead in driving service excellence and shaping the future of Northpower's digital landscape!

New Zealand work rights are required for the role.Pre-employment checks will include a criminal history check, drug and alcohol testing, and a medical assessment.Northpower is an equal opportunities employer and welcomes applications from diverse candidates.

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