Administrative Coordinator | Christchurch

## Mō tēnei tūranga mahi | About this role

• Christchurch - Department of Nursing, Christchurch Health Campus
• Permanent part time position working 16 hours per week (Sunday 9am to 2.30pm and Monday / Tuesday 9am to 3.30pm)
• Health New Zealand | Te Whatu Ora is firmly grounded in theprinciples of Te Tiriti o Waitangi and is committed to building a health systemthat serves all New Zealanders.
• About the Role
• We are seeking an organised, proactive, and detail-focusedAdministrative Coordinator to join our Nursing Support team at Health NewZealand | Te Whatu OraIn this vital coordination role, you'll support theefficient running of nursing services by overseeing staff replacements,maintaining rosters, and ensuring accurate administrative processes thatcontribute to safe and effective patient care.Working closely with the Duty Nurse Managers and Directorsof Nursing, you'll help maintain safe staffing ratios, manage MIC roster changes,and coordinate both planned and unplanned nursing replacements across thehospital. Your contribution will ensure that patient care areas are staffedwith the right people, at the right time.As part of the Administration and Clerical Pay Equity Claimsettlement this role has been mapped to National Band 4 / Profile 4 Step 1to 3 (final placement step is dependent on skills, knowledge and experience)For further information about the administration andclerical pay equity settlement please follow the link below :
• Key Responsibilities
• Staff Coordination and Rostering
• Facilitate and oversee administrative support for planned and unplanned nursing replacements from the Nursing Pool.
• Work alongside Duty Nurse Managers to monitor hospital-wide nursing skill mix and support safe staffing allocation.
• Works collaboratively with Nursing Support Services team to build Nursing Support rosters and cover for planned / unplanned leave.
• Maintain and update the MIC roster system and e -rostering system, ensuring records are accurate and current.
• Manage and update the casual nursing database to support workforce flexibility.
• Ensure payroll authorisations align with rostered staff activity and database records.
• Database and Record Management
• Maintain comprehensive records of nursing pool and casual staff activity.
• Track staffing requests by nurse type, skill level, hours, and ward requirements.
• Verify and reconcile Bureau invoices and staff placements.
• Ensure data accuracy and compliance with relevant rostering and workforce legislation.
• Administrative Support
• Provide clerical and administrative support to the Duty Nurse Managers and the Department of Nursing.
• Prepare reports, correspondence, and documentation to a high professional standard.
• Manage office supplies, filing systems, and general administrative tasks.
• Handle internal and external enquiries with professionalism and confidentiality.
• Team Collaboration and Service Excellence
• Support the Duty Manager's and assist colleagues as required.
• Undertake additional duties or projects as directed by the Director of Nursing or Nursing Directors.
• Contribute to the smooth running and continuous improvement of the Department of Nursing processes.
• About You
• You are an experienced and confident administrator whothrives in a fast-paced, team-oriented environment. You have strong attentionto detail, a head for systems and data, and the ability to prioritiseeffectively while maintaining accuracy and professionalism.You'll bring a calm, solutions-focused approach, excellentcommunication skills, and the confidence to liaise across a wide range ofclinical and administrative staff.
• Essential Requirements
• Proven broad administrative experience.
• Intermediate to advanced knowledge of Excel, and competent use of Word, Google Docs and Outlook.
• Excellent written and verbal communication skills.
• Strong grammar, punctuation, and attention to detail.
• Ability to work collaboratively in a team environment and manage competing priorities.
• Desirable Qualifications and Experience
• Previous experience in the health sector or hospital environment.
• Diploma in Business Administration (Level 4) or equivalent.
• Project management qualification or experience.
• Customer service training (e.g., Kiwi Host or similar).
• Knowledge of HaaG and MIC roster systems.
• Working at Health New Zealand
• Health New Zealand | Te Whatu Ora is dedicated to ensuringexcellent healthcare for the people of New Zealand. We embrace a workforce thatis diverse and inclusive so that we are better positioned to understand andservice our community
• We welcome applications from our diverseMāori, Pacific, disabled, and rainbow communities.
• How to Apply
• To apply please click '
• apply now
• .' All applicationsmust be submitted through our online career's portal. If you have anyquestions about the role, please contact Kerri McCarthy
• We will review applications as received and may proceedwith the recruitment process, before the closing date of this advert.
• | Location : | Christchurch |

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