Junior Lending & Sales Specialist - Rangiora

At MTF Rangiora, our mission is to help New Zealanders get ahead by making lending about people again. Our Rangiora branch is a supportive and high performing team where no two days are the same. We are committed to delivering excellent results for our customers in a responsible manner and having a positive impact in the North Canterbury community

As a Junior Lending and Sales Specialist, you will be a highly organised and detail-oriented person that blends customer service with lending and sales skills to ensure exceptional customer experiences every time.

Some of the things you’re responsible for

• Processing and analysing of loans through each stage of the application process and making sound lending decisions. Also, ensuring applications and documentation are processed in accordance with established policy, and relevant regulatory requirements.
• Become an expert in our product offerings ensuring clients understand the full range of options available.
• Maintenance of customer accounts through consistent telephone contact via our Customer Care Call Program along with daily dishonours.
• Ensuring all customer requests and inbound enquires are responded to within the same day.
• Greet customers and external visitors to the office
• Be first point of contact for inbound calls on office landline
• Support your team to ensure seamless service to clients
• Consistently meet and exceed monthly volume and lending targets

You’ll need to have :

Instead of looking for somebody who “ticks all the boxes”, we’re interested in hearing from people who are willing to learn, driven and passionate about the North Canterbury community. The ideal candidate will thrive on talking to people from all walks of life as well as having the ability adapt to an ever-changing landscape as the business grows.

Candidates must possess a New Zealand Driver’s Licence and the legal right to full-time work in New Zealand. Any offer of employment is subject to clear reference checks, credit reporting, and police record checks. Be advised that only those candidates shortlisted will be contacted.

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