Digital Retention Specialist

Join to apply for the Digital Retention Specialist role at Momentum Consulting Group

Our central Auckland based client is recruiting for a Digital Retention Specialist to join their established marketing team. This is a newly created role, giving you the opportunity to make your mark in a supportive environment with a great culture.

You'll focus on delivering direct-to-customer communications, primarily through email, with the goal of driving engagement, retention, and loyalty. You’ll be responsible for developing lifecycle campaigns, managing retention initiatives, and working with marketing automation tools to deliver personalised, effective communications.

What You’ll Be Doing

• Delivering direct-to-customer email campaigns, with a focus on performance and engagement.
• Building and managing automated and triggered lifecycle campaigns, moving beyond one-off bulk sends.
• Applying your understanding of customer journeys such as onboarding, mid-tenure, upsell, cross-sell, and retention / renewal.
• Creating and optimising retention and “save” campaigns, with exposure to churn propensity models.
• Using marketing automation tools to deliver campaigns efficiently and effectively.

What we’re looking for

If this sounds like you then ensure you apply today. We'll be submitting candidates as we meet them and this advert may therefore not be active for the full month.

Seniority level

Employment type

Job function

Industries

Referrals increase your chances of interviewing at Momentum Consulting Group by 2x.

Get notified about new Retention Specialist jobs in Auckland, Auckland, New Zealand .

#J-18808-Ljbffr