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Sales Enablement Specialist

Sales Enablement Specialist

Employment HeroWorkFromHome, Waikato, New Zealand
11 days ago
Job description

Overview

Employment Hero is on a mission to make employment easier and more valuable for everyone. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since our inception in 2014, we\'ve scaled to a $2 billion valuation and gained a presence in 6 countries globally - Australia, New Zealand, Singapore, Malaysia, the UK and Canada. We now service over 300,000 businesses and more than 2 million employees.

The EH Way

  • We are mission first. Everything we do is driven by our mission.
  • We are remote first. We champion a remote environment with a preference for asynchronous communication and autonomy.
  • We are AI First. AI is a fundamental part of how we operate, innovate, and scale.
  • We are apolitical. We do not take a position on political or social topics unless it relates to our mission.
  • We live by our values. We role model our values 100% of the time.
  • We expect high performance. We set a high standard and aren\'t satisfied with average.

What we need

We\'re looking for an SDR Sales Enablement Specialist to drive performance coaching for our NZ-based SDR team across Micro, Core, and Mid-Market segments in both Inbound and Outbound. You\'ll act as a hands-on coach and quality champion — spending time in the field running 1 : 1 sessions, shadowing live calls, reviewing Outreach, and quickly identifying and addressing performance gaps.

Your mission is to elevate SDR performance by coaching to best-in-class standards and improving funnel metrics like MQL-to-SAO conversion, connect rates, demo sit rates, and revenue. You\'ll lift both quantity (activity, connect rates, pipeline coverage) and quality (targeting, messaging, CRM discipline). In partnership with SDR Managers, you\'ll help reps develop the skills, mindset, and consistency to influence revenue — not just generate leads.

SDRs are revenue influencers. This role will help embed that belief across the business by setting clear standards, optimising processes, and coaching relentlessly to help reps balance high-volume activity with high-impact conversations. Your work will fuel pipeline growth and scale a high-performing SDR engine.

Key responsibilities

  • 1 : 1 Tactical Coaching & Performance Enablement : conduct regular 1 : 1 coaching sessions, live call shadowing, and structured roleplays
  • Deliver real-time feedback on messaging, objection handling, and conversion techniques
  • Track and optimise funnel performance across MQL-to-SAO conversion, call-to-connect, connect-to-opportunity, demo sit rates, and revenue growth
  • SDR Quality Assurance & Workflow Uplift : audit SDR calls and CRM hygiene; identify bottlenecks and resolve through coaching or changes; collaborate with Ops to improve workflows, sequences, and data accuracy; align coaching with performance needs
  • Channel Growth : standardise SDR workflows against benchmarks, develop product knowledge, objection handling and closing techniques; embed best practices in prospecting and lead qualification; foster knowledge retention
  • Collaborate & Commercial Impact : work with SDR Managers to support coaching and performance goals; align strategy with GTM initiatives; champion a high-performance culture; amplify strategic initiatives across Inbound and Outbound
  • What you\'ll bring

  • Commercial Acumen
  • Execution Mastery
  • Change Driver
  • Force Multiplier
  • Results-Obsessed
  • What we\'re looking for

  • Proven success coaching or leading Inbound and Outbound SDR teams, ideally in SaaS or tech scale-ups (essential)
  • Deep understanding of Outbound pipeline generation and SDR performance levers
  • Strong track record improving activity and conversion metrics
  • Familiarity with tools such as LinkedIn Sales Navigator, ZoomInfo, 6sense, Outreach, Spekit, Confluence, and Salesforce (preferred)
  • Skilled in delivering feedback and coaching across all experience levels
  • Comfortable operating at both tactical and strategic levels in a fast-moving environment
  • Data-driven decision maker with a passion for scaling repeatable, high-impact sales motions
  • Strong alignment to commercial goals and the ability to drive cross-functional outcomes
  • Able to interpret data to diagnose performance gaps and pull the right levers to positively impact sales performance metrics
  • Collaborative mindset, working well with cross-functional teams to drive outcomes
  • What we can offer

  • Remote work with time and impact ownership
  • Cutting-edge tools to amplify work, knowledge and outputs
  • Ambitious, outcome-driven colleagues who challenge you to do your best work
  • ESOP (employee share options)
  • Benefits including generous paternity leave, subsidised egg freezing, WFH budget, and learning opportunities
  • If you thrive in hands-on coaching roles and have a passion for optimising sales performance, we\'d love to hear from you. This is your opportunity to help Employment Hero create a world-class SDR function — where every call counts!

    Seniority level

  • Mid-Senior level
  • Employment type

  • Full-time
  • Job function

  • Training
  • Industries : IT Services and IT Consulting
  • Referrals increase your chances of interviewing at Employment Hero by 2x

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    Sales Specialist • WorkFromHome, Waikato, New Zealand

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