Lodge Assistant

Overview

We are currently seeking passionate Lodge Assistants for the upcoming season. If you enjoy working hands-on across multiple departments and you’re passionate about creating memorable experiences for others, this is the perfect opportunity for you to make your mark.

This is a full-time fixed-term position, starting in September / October 2025 through to April 2026. Midway between Christchurch and the West Coast, Wilderness Lodge Arthur's Pass sits on a 4000-acre farm & nature reserve surrounded by the spectacular Arthur's Pass National Park. Designed to fit carefully into the landscape, the lodge offers spectacular mountain views from every window. There are a range of activities to explore, guided adventures to discover nature and farm life - kayak, hike, search for rare wildlife, watch sheep-dogs in action & learn about growing fine merino wool. Stylish accommodation, delicious food & warm hospitality complete the experience. The Wilderness Lodge is family owned and has been at the forefront of nature protection for over 25 years.

Responsibilities

The successful applicants will have a true passion for delighting guests and offering a memorable experience tailored to the needs of each guest. They will also have strong interpersonal skills and must work well in a team environment.

Responsibilities include support across Food & Beverage, Housekeeping, and Front Office as required, ensuring high standards of service, guest safety, and smooth daily operations.

Qualifications

• Prior experience in Food & Beverage, Housekeeping, and / or Front Office
• Good written and verbal communication skills
• Excellent administrative skills
• Previous experience in customer service
• Ability to think on your feet and work independently
• NZ resident or applicable Visa

What’s in it for you

This is a fantastic opportunity to allow your level of experience and passion for the industry to shine in an exceptional and remote location.

How to apply

If you are interested in this opportunity and believe that you have what it takes, please apply with a cover letter and resume. Tell us why you want to join our amazing team.

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