Full Time Care Navigator

Asa GP Receptionist, you will be the first point of contact for our patients,playing a crucial role in delivering excellent customer service and ensuringthe smooth operation of the practice. Your responsibilities will include, butare not limited to.

Main duties of the job

• Greeting patients and visitors warmly and professionally
• Managing telephone and face-to-face inquiries, booking appointments, and handling cancellations
• Updating and maintaining patient records using our Emis software system
• Assisting patients with registration and any necessary paperwork
• Handling prescription enquiries and other administrative tasks
• Communicating effectively with medical staff and patients to ensure efficient service delivery
• Ensuring the reception area is clean, organised, and welcoming
• Adhering to confidentiality and data protection policies

About us

We are abusy and well-established General Practice dedicated to providing high-qualityhealthcare to our community. Our team is committed to ensuring patients receivethe best possible care in a friendly and efficient manner. We are currentlylooking for a professional and compassionate GP Receptionist to join our team.

If youare interested in the role, please submit an application form. If yourapplication is successful, you will be contacted to have a telephone interviewwith a view to being invited for a face-to-face interview with the Operationsand HR Manager.

We lookforward to receiving your application and potentially welcoming you to ourdedicated team.

Job responsibilities

Job Title : GP Receptionist

Location : Northgate Medical Practice / Blean Surgery / Chartham Surgery

Job Type : Full-time / Part-time

About Us : We are a busy and well-established General Practice dedicated to providing high-quality healthcare to our community. Our team is committed to ensuring patients receive the best possible care in a friendly and efficient manner. We are currently looking for a professional and compassionate GP Receptionist to join our team.

Job Description : As a GP Receptionist, you will be the first point of contact for our patients, playing a crucial role in delivering excellent customer service and ensuring the smooth operation of the practice. Your responsibilities will include, but are not limited to :

Key Requirements :

Person Specification

Qualifications

Experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

#J-18808-Ljbffr