We are seeking a detail-oriented and customer-focused Assistant Manager for the Dairy Department in our retail supermarket.
The ideal candidate will assist in managing daily operations, ensure proper merchandising, monitor inventory and stock levels, and uphold food safety standardsKey Responsibilities :
Assist the Dairy Manager in overseeing the day-to-day operations of the dairy department.
Ensure all dairy products are stocked, rotated, and merchandised according to company and safety standards.
Monitor product quality, expiration dates, and minimize spoilage / waste.
Assist with inventory management – placing orders, receiving deliveries, and conducting stock counts.
Train and supervise dairy department staff to ensure productivity and adherence to policies.
Maintain cleanliness and organization of the dairy section, including refrigerators and storage areas.
Handle customer inquiries and resolve complaints professionally and efficiently.
Support promotional setups and seasonal merchandising efforts.
Analyze sales data and assist in meeting department sales and shrink targets.
Ensure compliance with health & safety regulations, including temperature logs and sanitation procedures.
Requirements :
Minimum 3 years of experience in retail grocery, with at least 1–2 years in a supervisory role or Level 4 qualification
Knowledge of dairy products, food safety, and cold chain management.
Strong organizational and communication skills.
Willing and able to work in cold environments (2–4°C) for extended periods and lift up to 50 lbs regularly.
Flexible to work early mornings, late evenings, weekends, and holidays based on business needs.
No of Hours - 30hrs per week
Assistant Manager • PORIRUA, New Zealand