Heating, Bathroom & Kitchen Consultant - Whitianga

You will be responsible for maximising the Heating, Bathroom, and Kitchen sales by providing excellent service to our Trade and Retail customers. This includes helping customers find and select product, providing product knowledge advice and completing all stock related tasks.

In addition to working in our HBK design showroom, you will be the first point of contact at our Trade Counter and Showroom, you will interact daily with our customers who are the heart and soul of our business. This includes helping customers find and select product, providing product knowledge advice and completing all stock related tasks.

Daily you will be responsible for –

• Take clear brief from clients and discuss all aspects of creating, remodelling, or updating the kitchen and / or bathroom area of their home.
• You will discuss building materials, themes, colours, patterns, and room layout with a client and produce sketches and drawings based on their requirements.
• Consulting with clients via phone and email
• Seeking out value-add solutions for internal and external customers.
• You will build effective relationships with our Trade and Retail customers by offering product support, technical information, and interior design solutions.
• You will be a people person thriving most when supporting our customers, so they get a winning in-store experience.
• You will also play a vital part in direct sales with customers, getting orders pulled and ready for dispatch, and merchandising and maintaining aisles within the showroom.

This is a permanent full-time role, offering 40 hours a week, Monday-Friday, based in Whitianga

About you :

Join Us : We value diversity and encourage applications from all backgrounds. Research shows that females and minority groups don’t always apply for roles unless they match 100% of the requirements. If this role interests you but you feel you don’t quite fit, we encourage you to apply anyway. We are proud of our diversity and see it as one of the things that make us better together.

Pre-employment checks including references, medical, drug test and a Criminal background check is required as well as the legal right to work in NZ indefinitely.

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