Maintenance Manager

Overview

At the Hermitage, Aoraki / Mount Cook, our guests stay with us because of the unique location, amazing views, excellent service, and the one-off experiences we provide.

Our team members choose to work with us because of the extraordinary career opportunity it is to work in the national park whilst delivering memorable guest experiences.

Our team see every aspect of the hospitality industry, whilst gaining a unique experience that develops their career, and can be transferred when they are ready for the next exciting adventure.

The Hermitage hotel is looking for a Maintenance Manager to lead a multi-trade maintenance team to provide 24 / 7 maintenance cover for our extensive property complex.

The Hermitage comprises 255 guest rooms, circa 175 staff rooms, five restaurant outlets, plus the surrounding buildings, and grounds.

What you will be doing

Leading the team to deliver a 24 / 7 service, including recruitment, onboarding, performance management, and rostering.

Triage jobs raised and planned maintenance tasks across our hotel rooms, motels, lodge and staff accommodation.

Ensure all electrical, plumbing, HVAC, and mechanical systems are maintained and used as outlined in department SOPs.

Ensure a high standard of health, safety and hygiene is maintained.

Liaising with key stakeholders, including the Department of Conservation, Contractors, and Suppliers.

What you will bring to the role

Experience in managing trades and maintenance work (preventative and reactive)

Trade experience as a plumber, builder, electrician, engineer, or site manager.

Prior experience in property maintenance, ideally commercial.

Hold a full clean NZ Driver's license or international equivalent

Flexible, adaptable, and able to prioritize.

Confidence in using online technology for rostering, document management, and more.

The role and benefits

Fulltime, permanent position, minimum 80 hours per fortnight.

Annual salary $90,000 - $110,000 based on experience.

Live in the heart of Aoraki / Mt Cook National Park with world-class views.

Affordable onsite accommodation including Wi-Fi and power.

Free access to Hermitage Hotel activities after eight weeks of service.

Generous food and beverage discounts from your very first day.

Exclusive discounted hotel stays for friends and family after eight weeks.

At the Hermitage, Aoraki / Mount Cook Alpine Village, we offer more than just a place to work – we offer a career lifestyle experience.

If you love the outdoors, stunning mountains, being connected to nature, and changing seasons that include crisp snow and blue skies, then this role could be a perfect match and we would love to hear from you.

We are excited that you have read this far, and you're interested in working with us, but don't forget we are in a National Park, there are no shops, fast food outlets, or public transport, so if you can't live without these, working for us will not be for you.

Before you apply, read more about the location, climate, accommodation, working with us, and click on the Google Earth link to explore the village.

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