Welfare Benefit Caseworker / Supervisor

OverviewWelfare Benefits Team Caseworker / Supervisor – Citizens Advice SeftonWe're seeking an experienced welfare benefits adviser to supervise our Benefits Team, ensuring high-quality advice and support across Sefton.

You'll lead on technical guidance, staff development, and quality assurance, while managing your own caseload.ResponsibilitiesProvide technical guidance, drive staff development, and oversee quality assurance for the Benefits TeamManage your own caseload while supporting and supervising team membersQualificationsMinimum 2 years' welfare benefits advice experienceStrong communication and organisational skillsCommitment to social justice and team collaboration

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