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Student Support Officer

Student Support Officer

PN PersonnelPalmerston North, Manawatū-Whanganui, New Zealand
11 days ago
Job description

Awatapu College is recognised as one of the leading schools in New Zealand for its academic teaching, International Department, and Special Needs programmes, all of which provide comprehensive care and ongoing support.

Awatapu College is seeking a dedicated and professional Student Support Officer who is detail‑oriented, enjoys helping others, and works collaboratively to achieve great results. You will bring a professional approach, strong time management, and a knack for solving problems logically and calmly, even when things get busy.

The role involves working 37.5 hours per week during term time, with regular hours from 8 : 00 am to 4 : 00 pm and a 30‑minute lunch break. You may be required to work an extra week at the end of Term 4 and again at the start of Term 1 after the Wellington Anniversary weekend. Occasional evening work may be required for events such as Open Night or interview evenings. Extra hours or days during school holidays will be paid accordingly.

Key Tasks

  • Manage student attendance and accurately record, maintain, and update data using Google Docs, Excel, Kamar Portal, and other digital systems.
  • Monitor and manage the sick bay, providing first‑aid care and maintaining a clean, well‑organised environment.
  • Maintain the uniform cupboard by organising stock, tracking inventory, and distributing items as needed.
  • Plan, organise and prioritise daily workloads to ensure all objectives and deadlines are achieved efficiently.
  • Communicate effectively with team members, staff, caregivers and students to share information and resolve issues.
  • Provide support in operational or administrative tasks, ensuring accuracy and attention to detail.

Responsibilities

  • Adhere to school policies and professional behaviour expectations.
  • Ensure tasks are completed accurately and courteously, reflecting well on the College.
  • Uphold confidentiality and ethical practices in all dealings.
  • Support a positive, respectful team environment and take initiative to improve service.
  • Present a clean and professional image at all times.
  • As the dedicated sick bay officer, having a valid First Aid Certificate would be beneficial, though not essential, as the successful candidate will be provided with the necessary training. You will ideally hold a full clean licence, as you may be required from time to time to visit caregivers’ homes to support transport requirements. Due to this role being within the education sector, passing a Police Vetting Application is also required.

    If you are a professional and organised individual with a passion for supporting education and student care, we would love to hear from you. Apply now to join the team at Awatapu College!

    The recruitment for this role is being managed by PN Personnel. For more information, please feel free to contact Christine McAdam on 06 280 2400.

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    Support Officer • Palmerston North, Manawatū-Whanganui, New Zealand

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