Business Manager

Business Manager

New Plymouth, Palmerston North, Napier or Wellington

Full time, Permanent position

Mo te turanga | About the Role

Reporting to the Area Manager, you'll assist business customers with a range of financial needs—from home and business lending to equipment finance and credit cards. You'll also play a key role in customer retention by proactively reaching out based on needs-based leads. Working closely with internal partners across Westpac, you'll take ownership of ensuring our business customers receive the right support at the right time.

Na tau rourou | What will you bring?

A passion for delivering top notch service to business banking customers

Strong understanding of Credit Risk and prior Credit Analysis experience

Business / Commercial lending experience is required

Most of the customer interactions in the Business team occur via phone or email so you will need excellent verbal and oral communication skills and be able to represent the business unit in a friendly and professional manner

If you are someone that uses your initiative, takes ownership for always delivering what is promised and has a willingness to learn then we look forward to receiving your application

Some form of tertiary qualification in Finance / Accounting is preferred

An interest in learning about business lending and a desire to pursue a career in Business Banking are essential.

Westpac Hei Wahi Mahi | Working at Westpac

In addition to immersing yourself in a supportive team environment, you'll receive some great job perks and benefits including :

• 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best
• Additional purchased leave options up to 4 weeks per year
• Banking benefits, insurance discounts and superannuation scheme
• Growth and development – we provide opportunities for development and promote internal mobility
• Recognition - we recognise and reward our star performers
• School holiday subsidy - help you balance work and family during school holiday
• 2 Volunteer days per year

Ko matou tenei | Our Organisation

At Westpac, we're working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we've been driven by our purpose to Create Better Futures Together.

What makes us unique are the incredible people we're lucky enough to have walk through our doors every day. The giant 'W' on our building doesn't just stand for Westpac – it says, double you. We're a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We're recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you!

Tono mai inaianei! | Apply Now!

Apply today with your CV and Cover Letter.

The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they'll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities.

Mahi tahi tatou, kaha ake tatou | Together Greater

Applications close : 8 September 2025