Customer Service Representative - Noel Leeming, Hornby (Full-Time)

Overview

Noel Leeming is New Zealand's leading electronics and appliance retailer, with stores across the country.

As part of The Warehouse Group, you are not only part of the Noel Leeming brand but also part of the wider team across three major brands, offering countless opportunities to grow and connect.

Our stores offer a wide range of products, and our Passionate Experts provide end-to-end service from offering support and advice to delivering and installing purchases.

Customers rely on us to help them walk away with the perfect product to suit their needs.

Responsibilities

Assisting customers at the counter with questions about payments, such as hire purchases and credit applications.

Helping with service repairs and sales inquiries.

Proactively addressing and resolving customer concerns.

Supporting administrative tasks.

You'll be an important part of our team, working to resolve customer issues and making sure we meet their expectations.

Qualifications

Proven experience in retail, hospitality, or a customer-facing role

Excellent communication skills

A positive, can-do attitude

The ability to undertake heavy lifting, climb ladders and be on your feet for long periods of time

A passion for helping others and your team

Experience using a point of sale system is beneficial

An interest in tech

What We Offer / Benefits

Team Card : Awesome Warehouse Group discount card for all our brands

Here for Good Leave : One day of paid leave every year to volunteer and do good in your community

Birthday Leave : One day of paid leave each year to celebrate your birthday

Counseling : Through Benestar, access to free confidential counseling and advice

Career Progression : An excellent stepping stone into other internal opportunities

Plus loads more!

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