Senior Solutions Engineer

A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions.

We are an infinitely curious team, always seeking new possibilities, and dedicated to creating the world's leading AI-powered, cloud-native software solutions.

Our renowned legacy creates endless global opportunities for our network of IBMers.

We are a team of deep product experts, ensuring exceptional client experiences, with a focus on delivery, excellence, and obsession over customer outcomes.

This position involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multi-cloud and hybrid environments.

You will join a team managing the lifecycle of infrastructure and security, enhancing IBM's cloud solutions to ensure enterprises achieve efficiency, security, and scalability in their cloud journey.

Your role and responsibilities

The Solutions Engineering team serves as the primary technical resource and internal advocate for all Customers at HashiCorp.

Through consultative engagement, we identify our Customers' challenges and business requirements, leveraging our product expertise to propose solutions that meet their needs.

As trusted technical advisors, we work closely with our Customers to help them achieve their target outcomes and realize the full value of the HashiCorp solutions they've implemented.

Required education

Bachelor's Degree

Required technical and professional expertise

Knowledge of HashiCorp Tools : Knowledge of, and experience with, any of the tools in the HashiCorp portfolio.

Technical Certifications : Relevant technical certifications (e.g., AWS, Azure, Google Cloud, DevOps) are a plus.

Education : Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field, or equivalent practical experience.

Preferred technical and professional experience

Experience : Strong experience in a Technical Pre-Sales or Sales Engineering role, or equivalent experience - practitioners are appreciated as well.

Technical Expertise : Proficiency in understanding concepts and technologies in DevOps, IT operations, security, cloud, microservices, containers, and scheduling platforms.

Customer Engagement : Proven experience with implementing software products or solutions in large and dynamic enterprise companies.

Communication Skills : Excellent verbal and written communication skills, with the ability to effectively convey complex technical concepts to diverse audiences.

Problem-Solving Skills : Demonstrated ability to analyze complex technical problems and develop innovative solutions.

Collaboration : Experience working well in a highly dynamic team environment that focuses on providing above industry standard customer service.

Proven ability to work cross-functionally with teams such as Product Management, Engineering, and Customer Success.

Travel : Ability to travel as needed, with domestic and occasional international travel required.

ABOUT BUSINESS UNIT

IBM Software infuses core business operations with intelligence—from machine learning to generative AI—to help make organizations more responsive, productive, and resilient.

IBM Software helps clients put AI into action now to create real value with trust, speed, and confidence across digital labor, IT automation, application modernization, security, and sustainability.

Critical to this is the ability to make use of all data, because AI is only as good as the data that fuels it.

In most organizations data is spread across multiple clouds, on premises, in private datacenters, and at the edge.

IBM's AI and data platform scales and accelerates the impact of AI with trusted data, and provides leading capabilities to train, tune and deploy AI across business.

IBM's hybrid cloud platform is one of the most comprehensive and consistent approach to development, security, and operations across hybrid environments—a flexible foundation for leveraging data, wherever it resides, to extend AI deep into a business.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company.

They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers.

The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM's greatest invention is the IBMer.

We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since

• , we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain.

Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law.

IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Job Title

Senior Solutions Engineer

Job ID

City / Township / Village

AUCKLAND

State / Province

Auckland

Country

Work arrangement

Hybrid

Area of work

Employment type

Regular

Position type

Professional

Up to 40% or 2 days a week (home on weekends- based on project requirements)

Company

(0099) IBM New Zealand Limited

Shift

General (daytime)

Is this role a commissionable / sales incentive based position?

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